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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

2014 GMC Sierra Regular Cab revealed

Despite initially launching in just the Crew Cab configuration, the lineup of 2014 GMC Sierra and 2014 Chevrolet Silverado trucks will eventually grow to include three cab sizes and three bed lengths. Oddly enough, our first look at the Regular Cab bodystyle has arrived in a General Motors press release discussing the aerodynamics of the new truck, with an image showing a Sierra Regular Cab testing in the wind tunnel. GMC's website says that Regular Cab and Double Cab models will be available by summer.
While it really didn't take too much imagination to figure out what the two-door version would look like, this Regular Cab Z71 looks pretty sharp with its standard-length (6.5-feet) bed - a longer bed will also be offered. In regards to the aero tuning of the 2014 Sierra, these images show just how far GM has gone in maximizing the truck's fuel efficiency and reducing its noise, vibration and harshness (NVH) levels. Interestingly, the press release shows visual evidence that keeping the tailgate up is best for aero - there's always been some Mythbusters-level contention about such things -but GM also says that adding tonneau covers (preferably soft) and running boards can also help improve the overall aerodynamics. Scroll down for all of this aero info in the official press release.

2015 Chevy Canyon, GMC Colorado to net up to 27 mpg with 4-cylinder

Before even officially going on sale to customers, the GMC Canyon and Chevrolet Colorado midsize pickup twins are already proving to be a success with dealer orders exceeding original projections. Now, there is even more good news for these siblings, with the fuel economy for their four-cylinder engines netting class-leading numbers and the 3.6-liter V6 getting segment-best payload ratings.
The 2.5-liter four-cylinder in the two trucks makes 200 horsepower and 191 pound-feet of torque, and in rear-wheel drive and six-speed manual trim it has an EPA rating of 19 mpg city, 26 mpg highway and 22 mpg combined. Opting for a two-wheel drive configuration with the six-speed automatic bumps those figures slightly to 20 mpg city, 27 mpg highway and 22 mpg combined. Finally, a four-wheel drive model with the automatic 'box carries a 19/25/21 rating. Those numbers are a tick better here and there compared to what's offered by the optional V6.
The twins' major four-cylinder, midsize pickup rivals are the Toyota Tacoma and Nissan Frontier, but they're both getting somewhat long in the tooth. To compare fuel economy and power, a two-wheel drive Tacoma with its 2.7-liter four-cylinder is rated at 159 hp and 180 lb-ft, and achieves 21/25/22 mpg. The Frontier with its 2.5-liter four-cylinder is good for 152 hp and 171 lb-ft, and carries 19/23/21 mpg figures.