2022 Gmc Sierra 3500 Denali on 2040-cars

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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Watch this GMC pickup crash through a wall into a Florida airport terminal

A man in Florida has been accused of driving his pickup truck through airport grounds and through a wall into the airport's baggage area. It is unclear whether or not the incident was on purpose or an accident, but the shocking scene was captured by numerous cameras and angles. The driver sustained serious injuries but nobody inside the airport was hurt.  The wild crash happened at the Sarasota-Bradenton International Airport at about 3 a.m. on December 19, 2019, according to the Herald-Tribune. Reportedly, the 2015 GMC Sierra was seen driving erratically on a nearby highway earlier in the night, but officers were unable to catch the driver. The truck ended up driving through a chain-link fence, down a service road, and through a wall into the airport's main terminal. As seen in the clips, the truck smashed through the wall and hit a car rental service desk, behind which two people stood. Luckily, the secured desk prevented the truck from hitting the employees, and they escaped without any injuries. The area was mostly empty due to the late hour. In addition to the damage caused to the building, the truck also hit a luggage conveyor belt. Total damages are estimated to be around $250,000. Read more about the crash on WWSB or the Herald-Tribune. This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. Auto News GMC Truck Videos crash airport

WI dealer under fire for selling new GMC to dying, blind 89-year-old WWII vet [w/video]

You know, people, getting through this life from one end to the other in one piece really does require just one rule: don't be a prick. If you ever find yourself in a situation of dubious moral standing, take a step back and ask yourself, "Am I being a prick to any person or thing?" If the answer is "yes," then stop what you're doing, apologize and go home. One dealership in Wisconsin could possibly have benefitted from that course of action when it reportedly helped David McMurray con his elderly and disabled parents into buying a brand-new $42,000 GMC Terrain for his use.
According to local news reports, a representative from Palmen Motors visited Harold and Christen Thomsen's home to collect signatures for a loan agreement three weeks before the 89-year-old, legally blind Harold passed away. The World War II veteran was on morphine and in hospice when he signed for the GMC, and his 90-year-old wife suffers from dementia. Even so, upon being discovered, the dealer initially said everything was done "legally." According to Barb Tinkler, McMurray's sister, the sale was a scam that remained hidden until he was busted for an unrelated criminal charge.