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Ford owns Automotive Loyalty Awards, Audi and Subaru are king of conquests

Customers are a commodity in the automotive industry, and like any other commodity, automakers trade them back and forth. Only nobody wants to give up their customers - just to keep the ones they have and try to attract others.
That's what the Polk Automotive Loyalty Awards are all about. Every year the industry research body names the automakers, brands and models that manage to keep their customers coming back for more - and attract buyers to switch from other makes. Ford usually does pretty well, but this year it rose above even its own track record.
Not only did Dearborn win the Overall Loyalty to Manufacturer award, but also the Overall Loyalty to Make. Ford also took the African American category, and the F-150 was named the top full-size half-ton pickup in customer loyalty. Ford COO Mark Fields (pictured above) accepted the awards and gave the keynote address at the awards ceremony.

Ford brings FPV Falcon production in house [w/video]

For the first time since 1976, Ford of Australia is bringing the assembly of its stonking Ford Performance Vehicle line back in-house to the company's Broadmeadows and Geelong facilities. That's a point of pride for FPV, which builds high-performance versions of the Australian Falcon model like the F6, GS and the heroic GT seen here.
In the video below, we hear FPV employees talking in hushed tones about the important legacy that cars like the GT have for Australian gearheads of all stripes, and how proud they are to say that hand-built machines like this GT R-Spec with its Boss 355 engine are now rolling out of their home base. For our part, we're just dying to drive this version of the Coyote V8; the engine is rocking a "Miami" supercharger from Harrop and makes some 450 horsepower.
Continue on below for the video, or you can check out some images of the new FPV at the facility, as well as a gallery of the GT R-Spec car.

Ford rethinking vehicle launch strategy

With a new boss at the helm, Ford is looking at new ways to improve its vehicle launches in North America to prevent recent issues that have popped up with models like the Lincoln MKZ, Ford Escape and Ford Fusion. Speaking with Automotive News, Ford's new president of the Americas, Joe Hinrichs, revealed a few ways the automaker plans to avoid early build issues such as the engine fires on certain 2013 Escape and Fusion models and months-long delays for customers to receive their MKZs.
It sounds like the root of the problems may have been Ford's relationship with suppliers compounded by the fact that the product surge came on the heels of the recent industry-crippling recession, and in the AN article, Hinrichs says improvements are being made to reduce problems during the launch of new or redesigned models. Three such improvements that were implemented during the first quarter of this year including more rigorous quality comparisons, better use of computer technology to catch major problems sooner and hiring engineers to work closer with suppliers.