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Autoblog Minute: New car customer satisfaction down according to latest ACSI report

Customers have spoken and automobile satisfaction is down in 2015. Autoblog's Chris McGraw reports on this edition of Autoblog Minute. Show full video transcript text [00:00:00] Customers have spoken and automobile satisfaction is down in 2015. I'm Chris McGraw and this is your Autoblog Minute. The American Customer Satisfaction Index or ACSI released its updated numbers and according to the survey, new car buyer satisfaction is down for the third straight year. According to an ACSI press release, customer satisfaction with new automobiles has fallen 3.7 percent, to 79 on its 100-point scale. The ACSI report is based on over 4,100 customer surveys collected in the second quarter of 2015 Sitting at the top of the industry in customer satisfaction is Toyota's Lexus brand with a score of 84. Which was good enough to dethrone Mercedes-Benz, which fell 3% to a score of 83. Of the Big Three, Ford was the only domestic automaker to maintain overall customer satisfaction with its score of 81. General Motors slipped 3% to 79 and Fiat Chrysler had a 5% drop, registering a score of 75 out the possible 100. What's driving this trend of customer dissatisfaction? ASCI points to the rise in recalls and car prices. Where do you land on customer satisfaction spectrum? Sound off in the comments with your thoughts on the current state of car ownership and brand quality. For Autoblog, I'm Chris McGraw. Autoblog Minute is a short-form video news series reporting on all things automotive. Each segment offers a quick and clear picture of what's happening in the automotive industry from the perspective of Autoblog's expert editorial staff, auto executives, and industry professionals. Chrysler Fiat Ford GM Lexus Mercedes-Benz Car Buying Ownership Autoblog Minute Videos Original Video

Watch this awesome R/C car chase scene made with cardboard and glue

It never ceases to amaze us how much video production talent you can find on YouTube, especially when considering movies like Battleship actually exist on the silver screen. It's even better, of course, when cars are involved, which is why we can't stop watching this car chase between a pair of radio controlled Ford Mustangs.
Racing through a detailed set built in the middle of a public street using just "cardboard, hot glue and spray paint," this video is possibly even greater than The Greatest R/C Car Chase Ever that we saw last year. With the exception of a fruit stand and/or a plate-glass window being carried across the street, this has all the makings of a classic cliché chase scene.
Scroll down to watch the scaled-down action ensue as well as the full-scale conclusion.

Gooding to auction 2016 Shelby GT350 to benefit vets

Gooding & Company will be auctioning off a brand-new 2016 Ford Shelby GT350 on August 15 at Pebble Beach. The chance to own Dearborn's new flagship muscle car is surely enough all on its own to garner some serious bids. Combine that desirability with a hefty dose of star power and the desire to support a good cause and we're sure this particular pony car will be boosted even further. The GT350 is being sold to support the Military Service Initiative at the George W. Bush Institute, a program that seeks to support post-9/11 military veterans and their families as they transition into civilian life. The car's dashboard has been signed by the former president, and will be auctioned off by none other than Jay Leno – who in addition to being an unsurpassed showman and car nut is also known as a passionate supporter of American servicemen. Gooding expects the super-Stang to fetch between $75,000 and $100,000 for the cause – or roughly twice the car's $47,870 MSRP. The 2016 Ford Shelby GT350 Mustang debuted late last year at the LA Auto Show. It packs a new 5.2-liter V8 with a flat-plane crank, kicking out 526 horsepower and 429 pound-feet of torque. That makes it the most powerful naturally aspirated engine Ford has ever made. "This is one of the most exotic engines ever produced by a major American manufacturer plus the fact that it's going into the most American of cars," said Jay Leno. "I am proud to help auction this car off where the proceeds will go to helping our veterans." Related Video: 2016 Ford Shelby GT350 to be Auctioned to Benefit the George W. Bush Institute's Military Service Initiative at Gooding & Company's Pebble Beach Auctions Jay Leno to present the Ford Shelby GT350 as it crosses the block on Saturday, August 15 SANTA MONICA, Calif. (August 3, 2015) – Gooding & Company, the official auction house of The Pebble Beach Concours d'Elegance®, is thrilled to offer for sale a 2016 Ford Shelby GT350. The sale of this Shelby will benefit the George W. Bush Institute's Military Service Initiative, a charity that honors the service and sacrifice of post-9/11 veterans and military families by bridging the civilian-military divide and fostering a successful transition and reintegration from military service to civilian life. The 2016 Ford Shelby GT350 is the first vehicle to implement Ford's new race-derived flat-plane crank 5.2-liter V-8, the most powerful naturally-aspirated engine ever to grace a Ford.