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Ford owns Automotive Loyalty Awards, Audi and Subaru are king of conquests

Customers are a commodity in the automotive industry, and like any other commodity, automakers trade them back and forth. Only nobody wants to give up their customers - just to keep the ones they have and try to attract others.
That's what the Polk Automotive Loyalty Awards are all about. Every year the industry research body names the automakers, brands and models that manage to keep their customers coming back for more - and attract buyers to switch from other makes. Ford usually does pretty well, but this year it rose above even its own track record.
Not only did Dearborn win the Overall Loyalty to Manufacturer award, but also the Overall Loyalty to Make. Ford also took the African American category, and the F-150 was named the top full-size half-ton pickup in customer loyalty. Ford COO Mark Fields (pictured above) accepted the awards and gave the keynote address at the awards ceremony.

Ford recalls 9,900 vehicles across two campaigns

Ford is recalling a total of 9,885 vehicles in two campaigns. The Basics: In one recall, Ford will recall 9,017 examples of the 2013 Escape with build dates from January 11, 2012, to April 1, 2013, and the 2013-2014 Focus ST produced between May 3, 2012, and October 14, 2013. The Problem: Splices in the engine wiring harness might not have enough compression, and this can cause the manifold absolute pressure sensor to send incorrect signals to the powertrain control module. This issue could cause the engine to stall. Injuries/Deaths: None reported. The Fix: Dealers will replace the current crimped splices with new splices, according to the National Highway Traffic Safety Administration. If You Own One: The repair campaign will begin on January 4, 2016. More Information: Ford recalled the 2013 Escape and Focus ST in August 2014 for the same problem, and this is an expansion of that campaign, according to company spokesperson John Cangany to Autoblog. The Basics: In the smaller of the two campaigns, Ford will recall 868 examples of the 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and MKT. The Problem: The fuel delivery module can crack, which would cause a fuel leak. Injuries/Deaths: None reported. The Fix: Dealers will replace the fuel delivery module. If You Own One: Owners should receive notice soon because NHTSA's report says the recall begins in December. More Information: According to Cangany, this recall is an expansion of a campaign from 2013 for these vehicles. RECALL Subject : Engine Wiring Splices may cause Stall Report Receipt Date: DEC 02, 2015 NHTSA Campaign Number: 15V813000 Component(s): ELECTRICAL SYSTEM Potential Number of Units Affected: 9,017 All Products Associated with this Recall Vehicle Make Model Model Year(s) FORD ESCAPE 2013 FORD FOCUS 2013-2014 Details Manufacturer: Ford Motor Company SUMMARY: Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM). CONSEQUENCE: The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.

2014 Ford C-Max Energi plug-in hybrids get deep, deep discount

Math-phobes may not appreciate all the price discounts available for potential buyers of the Ford C-Max Energi Plug-in Hybrid. For everyone else, though, break out the calculators and celebrate. Because the plug-ins, or at least the 2014 model-year versions, can be had for as much as a third off. How? Start with $4,000 bonus cash from Ford (double what it used to be) and add another $1,750 in dealer discounts, according to Cars Direct. Additionally, the feds will provide a $4,000 tax incentive, while shoppers in the great state of California might get another $1,500 in clean-vehicle rebates. Add them all up – oh, and another $1,000 thrown in by some dealers – and the MSRP of just under $34,000 gets brought down to less than $22,000 out of pocket. It makes that recent $900 price cut for the model seem pretty minor by comparison, doesn't it. Ford is looking to unload a bunch of 2014 model-year C-Max Energi models after sales, which started strong last year, tapered off in recent months. While Americans boosted C-Max Energi purchases by 18 percent last year to 8,433 units, that year-over-year sales gain had been 58 percent through last June. Meanwhile, January sales were down 16 percent to just 395 units. Related Videos: Featured Gallery 2013 Ford C-Max Energi: First Drive View 20 Photos News Source: Cars Direct via Green Car ReportsImage Credit: Copyright 2015 Drew Phillips/AOL Green Ford Hybrid PHEV discounts