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BMW, Hyundai score big in JD Power's first Tech Experience Index

While automakers are quick to brag about winning a JD Power Initial Quality Study award, the reality, as we've pointed out before, is that these ratings are somewhat misleading, since IQS doesn't necessarily distinguish genuine quality issues. JD Power's new Tech Experience Index aims to solve that problem. The new metric takes the same 90-day approach as IQS but focuses exclusively on technology – collision protection, comfort and convenience, driving assistance, entertainment and connectivity, navigation, and smartphone mirroring. It splits the industry up into just seven segments, based loosely on size, which is why the Chevrolet Camaro is in the same division (mid-size) as Kia Sorento and the Mercedes-Benz GLE-Class is in the same segment as the Hyundai Genesis (mid-size premium). It makes for some screwy bedfellows, to be sure. Still, splitting tech experience away from initial quality should allow customers to make more informed and intelligent decisions when buying new vehicles. In the inaugural study, respondents listed BMW and Hyundai as the big winners, with two segment awards – the 2 Series for small premium and the 4 Series for compact premium, and the Genesis for mid-size premium and Tucson for small segment. The Chevrolet Camaro (midsize), Kia Forte (compact), and Nissan Maxima (large) scored individual wins. Ford also had a surprising hit with the Lincoln MKC, which ranked third in the compact premium segment behind the 4 Series and Lexus IS. This is a coup for the Blue Oval, whose woeful MyFord Touch systems made the brand a victim of the IQS' flaws in the early 2010s. But Ford and other automakers might not want to celebrate just yet. According to JD Power, there's still a lot of room for improvement – navigation systems were the lowest-rated piece of tech in the study. Instead, customers repeatedly saluted collision-avoidance and safety systems, giving the category the best marks of the study and listing blind-spot monitoring and backup cameras as two must-have features – 96 percent of respondents said they wanted those two systems in their next vehicle. But this isn't really a surprise. Implementation of safety systems from brand to brand is similar, and they don't require any input from users, unlike navigation and infotainment systems which are frustratingly deep.

Ford dealer gives James Robertson new 2015 Taurus

James Robertson, the 56-year-old Detroit native famous for walking 21 miles to work each day for the last 10 years, is behind the wheel again thanks to a gift from a Ford dealer. Robertson became an Internet sensation when the story about his daily ordeal came to light, and a GoFundMe campaign initially hoped to raise $5,000 to buy him a new ride. As of this writing, it has reached over $300,000. He didn't have to dip into any of that money to buy the new car, though. According to The Detroit Free Press, Suburban Ford of Sterling Heights, MI, heard about Robertson's story of never being late to work and having perfect attendance. The dealer is donating a fully loaded, red 2015 Taurus to him. It's not one of our choices, but certainly nothing to sneeze at. Robertson started walking to work in 2005 when his Honda broke down. According to the GoFundMe page, his job is about 23 miles away, but thanks to Detroit's poor bus network, he covers about 21 miles of that round-trip trek on foot each day. Related Video: News Source: The Detroit Free Press, GoFundMeImage Credit: Ryan Garza / Detroit Free Press / TNS / Alamy Live News Auto News Ford Car Dealers Driving Sedan Detroit Michigan charity

Ford Australia pulls the ol' talking car prank

Siri from Apple has proven that being able to talk to your technology doesn't always work perfectly. But what if it could eventually go far enough to give a personality to inanimate objects like our cars? Ford took just this path to comedic effect by playing a prank on many unsuspecting Australians, in a new commercial for its EcoSport compact crossover.
The Aussies seem very nonchalant about having a random parked car talk to them, and they seem surprisingly game when it asks them to get in, call a celebrity and tell a joke. (We're guessing there are some hilarious outtakes, too.) Scroll down to watch some folks from Down Under have a conversation with Ford's CUV.