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Even Ford executives had issues with MyFord Touch

Fri, Oct 7 2016

MyFord Touch is one of the auto industry's more controversial features. The media broadly panned the infotainment system developed with Microsoft for its slow responses and reliance on voice commands to navigate its deep menus. Oh, and Ford executives weren't big fans, either. Newly revealed court documents in a California class-action lawsuit demonstrate the level of venom Ford employees, both big and small, reserved for the Blue Oval's infotainment system. An error caused Bill Ford's navigation system to crash, leaving the family scion stuck on the side of the road in an unfamiliar area. The documents, unearthed by Forbes, detail current CEO Mark Fields' aggravations with MFT, too. A mechanic emailed an image of a cracked infotainment screen on an Edge to one of Ford's top Sync engineers, Kenneth Williams, suggesting "Mark Fields may have been a little aggravated with the system." But Ford and Fields' issues are nothing compared to the woes of the engineers that had to work on MFT. In a collection of emails obtained by Forbes, one engineer called the system "a polished turd," while another simply said, "These poor customers." And after one engineer suggested using a photo of Ford's Oakville Assembly Plant – home of the Edge, Flex, Lincoln MKX, and MKT production – as a background for the system, one of his coworkers said in an email that someone should instead Photoshop the image to read "abandon hope all ye who enter here," the Detroit News reports. Another summed up the problem, saying: "Ford's quality reputation is completely on the line ... another model year with the same crap is not acceptable." MyFord Touch almost single-handedly torpedoed Ford's reputation in widely reported quality metrics, including JD Power and Consumer Reports. Ford responded with a refreshed Sync3, a wildly improved rethink of its infotainment system that is far more responsive and easier to live with every day. Related Video: News Source: Forbes, The Detroit NewsImage Credit: Ford Government/Legal Ford Lincoln Technology Mark Fields sync 3

Watch these videos of an NHRA racer's bodywork blowing off into a crowd

Tue, 23 Apr 2013

Just a few months ago, fan safety at racetracks was a hot topic following the last-lap NASCAR Nationwide Series crash at Daytona that sent large pieces of racecars into the grandstands injuring 33 fans. Now, a freak incident at a National Hot Rod Association event resulted in a drag racer's bodywork flying into the crowd at the NHRA Four-Wide Nationals in Charlotte over the weekend. The carbon-fiber body of Robert Hight's Ford Mustang funny car blew off toward the end of a run when his engine exploded, but fortunately, the two fans evaluated after the incident were later released without serious injury.
As you can see in the image above, the body flew high into the air before landing on a walkway in front of the grandstands, a bit of happenstance that likely gave most fans enough time and space to move out of the way. Scroll down to watch a couple of videos showing what happened, including one from a fan's perspective that also reveals what appears to be part of the body's metal bracing landing dangerously close to the crowd.

2014 Ford Fusion order guide reveals new base Hybrid model, equipment changes

Tue, 23 Apr 2013

We've gotten our grubby little digits on the dealer order guide for the as-yet-unreleased 2014 Ford Fusion thanks to an anonymous tipster, and while there isn't much that's unexpected, there are some meaningful equipment changes to report after the rakish sedan's first year on the market.
Mechanically, the big news is, of course, the recently confirmed availability of the 1.5-liter EcoBoost four-cylinder paired with a six-speed automatic. The powertrain replaces the 1.6-liter automatic setup of 2013, though if you want a manual transmission, you'll still get the extra .1-liter of displacement.
On the equipment front, there are newly available rear inflatable seatbelts - as seen previously on the Explorer - along with a new heated steering wheel and cooled seat option on Titanium and Titanium Hybrid models (the latter two options will be late availability).