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Autoblog Minute: New car customer satisfaction down according to latest ACSI report

Customers have spoken and automobile satisfaction is down in 2015. Autoblog's Chris McGraw reports on this edition of Autoblog Minute. Show full video transcript text [00:00:00] Customers have spoken and automobile satisfaction is down in 2015. I'm Chris McGraw and this is your Autoblog Minute. The American Customer Satisfaction Index or ACSI released its updated numbers and according to the survey, new car buyer satisfaction is down for the third straight year. According to an ACSI press release, customer satisfaction with new automobiles has fallen 3.7 percent, to 79 on its 100-point scale. The ACSI report is based on over 4,100 customer surveys collected in the second quarter of 2015 Sitting at the top of the industry in customer satisfaction is Toyota's Lexus brand with a score of 84. Which was good enough to dethrone Mercedes-Benz, which fell 3% to a score of 83. Of the Big Three, Ford was the only domestic automaker to maintain overall customer satisfaction with its score of 81. General Motors slipped 3% to 79 and Fiat Chrysler had a 5% drop, registering a score of 75 out the possible 100. What's driving this trend of customer dissatisfaction? ASCI points to the rise in recalls and car prices. Where do you land on customer satisfaction spectrum? Sound off in the comments with your thoughts on the current state of car ownership and brand quality. For Autoblog, I'm Chris McGraw. Autoblog Minute is a short-form video news series reporting on all things automotive. Each segment offers a quick and clear picture of what's happening in the automotive industry from the perspective of Autoblog's expert editorial staff, auto executives, and industry professionals. Chrysler Fiat Ford GM Lexus Mercedes-Benz Car Buying Ownership Autoblog Minute Videos Original Video

Ford Mustang 50th anniversary edition brings in $170k

Just the other day, we reported on the first Dodge Challenger SRT Hellcat selling for a whopping $825,000 at auction. But impressive as that sum was, the Challenger wasn't the only sought-after modern muscle car to cross the Barrett-Jackson auction block in Las Vegas this past weekend. So did this rare Ford Mustang.
The last of 1,964 special-edition 50 Years Limited Edition pony cars sold for a princely $170,000, with proceeds benefiting the Edith and Benson Ford Heart & Vascular Institute, a branch of the Henry Ford Health System.
The pony car in question is based on the 2015 Ford Mustang GT and upgrades with a performance package and nearly every option on the book, along with a unique appearance package to set it apart in celebration of the Mustang's 50th anniversary. It's available in two exclusive shades - Wimbledon white or Kona blue - with either a manual or automatic transmission. Only 1,964 highly symbolic examples were to be built, and this was the last of them.

Aussie Ford Falcon GT shows its rear end to Lamborghini Gallardo

When Ford Australia announces, as it did recently, that it wants to celebrate the end of its Ford Performance Vehicle division with a Falcon FPV GT-F that celebrates big-bore origins of the nameplate, it's talking about the kind of car in this video.
At some point the classic Falcon GT - said to be an XY series - was invited to a test of acceleration against a Lamborghini Gallardo. At the very least, the Falcon GT had a 351 cubic-inch motor and 300 horsepower, but whatever this guy's got under the hood of his yellow sedan makes has him so confident that he doesn't even move his elbow from its resting place on the door.
You'll find a reminder of Ford Australia's heyday, a raucous exhaust note and some NSFW language in the short video below.