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Even Ford executives had issues with MyFord Touch

Fri, Oct 7 2016

MyFord Touch is one of the auto industry's more controversial features. The media broadly panned the infotainment system developed with Microsoft for its slow responses and reliance on voice commands to navigate its deep menus. Oh, and Ford executives weren't big fans, either. Newly revealed court documents in a California class-action lawsuit demonstrate the level of venom Ford employees, both big and small, reserved for the Blue Oval's infotainment system. An error caused Bill Ford's navigation system to crash, leaving the family scion stuck on the side of the road in an unfamiliar area. The documents, unearthed by Forbes, detail current CEO Mark Fields' aggravations with MFT, too. A mechanic emailed an image of a cracked infotainment screen on an Edge to one of Ford's top Sync engineers, Kenneth Williams, suggesting "Mark Fields may have been a little aggravated with the system." But Ford and Fields' issues are nothing compared to the woes of the engineers that had to work on MFT. In a collection of emails obtained by Forbes, one engineer called the system "a polished turd," while another simply said, "These poor customers." And after one engineer suggested using a photo of Ford's Oakville Assembly Plant – home of the Edge, Flex, Lincoln MKX, and MKT production – as a background for the system, one of his coworkers said in an email that someone should instead Photoshop the image to read "abandon hope all ye who enter here," the Detroit News reports. Another summed up the problem, saying: "Ford's quality reputation is completely on the line ... another model year with the same crap is not acceptable." MyFord Touch almost single-handedly torpedoed Ford's reputation in widely reported quality metrics, including JD Power and Consumer Reports. Ford responded with a refreshed Sync3, a wildly improved rethink of its infotainment system that is far more responsive and easier to live with every day. Related Video: News Source: Forbes, The Detroit NewsImage Credit: Ford Government/Legal Ford Lincoln Technology Mark Fields sync 3

Xcar shows how to drive the Ford Model T

Wed, Jan 21 2015

A couple of weeks ago Xcar posted a teaser review of the Ford Model T, a look at what the British duo would have been doing if they'd been doing their thing for 100 years. Now we have their complete, 12-minute take on the what might be, as they say, "arguably the most important car of the 20th century." Thankfully, instead of just a review, Xcar spends about half the time giving us a tour of history, from Ford's early days working for the Edison Illuminating Company to his racing days and founding of several car companies that either died or became other car companies after he left, like Cadillac. They also line up the pieces and the sales realities that led to Ford implementing – not creating, mind you – assembly-line production of the Tin Lizzie. And then they get into how crazy it is to drive, like how a driver needs two of the three pedals, the handbrake lever and a steering column stalk to get into high gear. Enjoy the video above on a 100-year-old car that is "unbelievably comfortable," "mildly terrifying" and ready to do just about anything.

2014 Ford Mustang GT

Fri, 17 May 2013

I was more than a year removed from my last experience with the Mustang GT and its delicious 5.0 V8 when this new 2014 example rolled up to my driveway recently. Good weather and a planned road trip across the state meant that I would get plenty of seat time in this conservatively specified example, too. In total, I logged about 400 miles in a week of driving - not a lot for some of you super commuters out there, but quite a lot for this work-from-home journalist.
The basic formula of the 5.0 has stayed the same for 2014. The 2013 model year saw a number of updates to keep the Mustang fresh until it's replaced with an all-new generation for 2015. So, for its bon voyage tour, the fifth-generation Pony Car has seen only a few modifications: a couple of new paint colors (Oxford White and Ruby Read Metallic), trim and wheel revisions and, sadly, the deletion of the Boss 302 from the Ford lineup. However, while the limited-edition Boss is likely to reappear sometime after the gen-six Mustang makes its debut in 2015, the GT Track Package cars like the one I tested provide at least a partial solution for those looking for hot laps.
Driving Notes