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MyFord Touch getting buttons and knobs back to counter criticisms

Ford deserves credit for being a front-runner in offering advanced infotainment technology with its Sync and MyFord Touch systems, but continued consumer complaints over its confusing touchscreen interface and capacitive controls has made the automaker relent. The Wall Street Journal reports that physical buttons and knobs for controlling tuning and volume will be coming back to Ford vehicles equipped with the controversial infotainment system.
The 2013 F-150 with MyFord Touch gives us a glimpse of what the new layout with buttons and knobs might look like, as Ford says a similar balance of touch screen capability and buttons/knobs are what's being planned for future models. And, while capacitive controls have no fans in the halls of Autoblog, many of Ford's models with MyFord Touch do have a large physical knob for adjusting volume with integrated buttons for tuning and advancing tracks, though most of those are models with the optional upgraded Sony Audio system. Lincoln models with MyLincoln Touch, however, feature only capacitive controls for all stereo and climate functions.
Despite receiving enough complaints to throw buttons and knobs back into the mix (a move that reminds us of BMW's iDrive trajectory, among others), Ford reports that Sync and MyFord Touch have still been sold on 79 percent of its 2013 model year vehicles, a number it claims is double the rate that Honda and Toyota are getting for their infotainment systems. Ford also states that owners who do opt for the duo of technologies are more satisfied with overall vehicle quality than those who don't have it.

New Ford Police Interceptor tech protects cops' backsides

It was only a matter of time before law enforcement agencies would realize the potential of driver-assist technology for use in their Ford Police Interceptors, and, now that they have, those back-up cameras and radar systems won't be used just for parking, but for security, as well.
The surveillance mode system works when the camera or radar detects movement from behind the vehicle, and if it does when it's activated, an alarm will alert the officer inside the car, the driver's side window will roll up and the doors will lock, protecting the officer from an unwanted intrusion. The officer, of course, has the option to turn surveillance mode off, mainly in urban areas where pedestrians would constantly set the alarm off, and it can only be activated when the police car is in park.
Randy Freiburger, Ford's police and ambulance fleet supervisor, came up with the patent-pending idea when researching the needs of police officers and riding along with them, during which time he realized officers would be safer with an extra set of eyes watching the area behind their cars, especially at night or when they're completing paperwork, using the in-car computer or handling a radar gun. "Unfortunately, there are people with bad intentions who sneak up on police officers," he says.

MyFord Touch getting second update, extended warranty

There is no doubt that Ford has had its hands full fielding complaints with its MyFord Touch and MyLincoln Touch systems these days, but looking to keep its customers happy, Ford is once again upgrading its infotainment systems and extending the warranties. Despite having just sent out updates for its systems back in March, Automotive News says that customers are still complaining about the speed and ease of use.
Vehicles with MyFord Touch will now get a five-year, unlimited-mile warranty, while the MyLincoln Touch will have a six-year, unlimited-mile warranty. Previously, the systems were covered under basic warranties (three-year, 36,000-mile for Ford and four-year, 60,000-miles for Lincoln).
What is being referred to as "version 3.5" for the MyFord Touch and MyLincoln Touch systems will be mailed out (or downloaded) next month for owners of cars without navigation and in January for cars with nav. Owners of hybrids, plug-ins and electric vehicles will get the update sometime in the first quarter of next year.