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Autoblog Minute: New car customer satisfaction down according to latest ACSI report

Customers have spoken and automobile satisfaction is down in 2015. Autoblog's Chris McGraw reports on this edition of Autoblog Minute. Show full video transcript text [00:00:00] Customers have spoken and automobile satisfaction is down in 2015. I'm Chris McGraw and this is your Autoblog Minute. The American Customer Satisfaction Index or ACSI released its updated numbers and according to the survey, new car buyer satisfaction is down for the third straight year. According to an ACSI press release, customer satisfaction with new automobiles has fallen 3.7 percent, to 79 on its 100-point scale. The ACSI report is based on over 4,100 customer surveys collected in the second quarter of 2015 Sitting at the top of the industry in customer satisfaction is Toyota's Lexus brand with a score of 84. Which was good enough to dethrone Mercedes-Benz, which fell 3% to a score of 83. Of the Big Three, Ford was the only domestic automaker to maintain overall customer satisfaction with its score of 81. General Motors slipped 3% to 79 and Fiat Chrysler had a 5% drop, registering a score of 75 out the possible 100. What's driving this trend of customer dissatisfaction? ASCI points to the rise in recalls and car prices. Where do you land on customer satisfaction spectrum? Sound off in the comments with your thoughts on the current state of car ownership and brand quality. For Autoblog, I'm Chris McGraw. Autoblog Minute is a short-form video news series reporting on all things automotive. Each segment offers a quick and clear picture of what's happening in the automotive industry from the perspective of Autoblog's expert editorial staff, auto executives, and industry professionals. Chrysler Fiat Ford GM Lexus Mercedes-Benz Car Buying Ownership Autoblog Minute Videos Original Video

2017 Fiat 124 Spider: Japanese bones, Italian flair

Fiata! Fiat + Miata. That's exactly what we have here in the new 124 Spider that officially debuts in Los Angeles this week. FCA leveraged Mazda's excellent fourth-generation MX-5 Miata platform, but created something rather unique in the process. Yes, it's more than just a rebadged Mazda. See what we mean with a lot more detail, here. The big difference is design, Fiat having incorporated totally new sheetmetal for the 124 Spider. It's a polarizing look, perhaps not as friendly as the Mazda, and Fiat says it pays homage to the original 124 Spider from long ago. There's an upright fascia with rounded lamps and a nice LED running lamp signature, mimicked out back with squared-off taillamps with LEDs that light up the outline of the taillamp housings. Curves and lines abound, making the Fiat an interesting roadster to behold. Under the hood lies Fiat's 1.4-liter, turbocharged, inline four-cylinder engine, plucked from the 500 Abarth. It makes 160 horsepower and 184 pound-feet of torque, and can be mated to either a six-speed manual or automatic transmission. Fiat's quite insistent that its 124 Spider has the soul of a proper Italian roadster, and from some short teaser videos we were able to watch, it sounds like the little droptop will offer plenty of raspy, throaty, aural delight. The interior is, well, straight from the Miata, right down to the control knobs for the HVAC system, infotainment screen (no UConnect here), and window switches. But that also means the roof is easy to unlatch and throw back, the seats are surprisingly comfortable, and there's ample room for even larger drivers. Fiat will launch the 124 Spider next summer, and the first 124 examples will be offered in a limited-edition Prima Edizione Lusso trim, with individually numbered badges. Those first samples will be available in a unique Azzurro Italia (read: blue) paint. Read Fiat's full press release below for more details, and don't forget to check out or deep dive about how this car stacks up agains the Miata on which its based. All-new 2017 Fiat 124 Spider Revives Legendary Nameplate with Iconic Italian Styling and Dynamic Driving Experience - 2017 Fiat 124 Spider returns nearly 50 years after original introduction Revival of roadster continues expansion of FIAT brand in North America - Delivers iconic Italian style with modern adaptation of original Spider legend - Powered by turbocharged MultiAir 1.4-liter engine for 160 horsepower and 184 lb.-ft.

Ram 700 by Fiat may be the small truck we've been waiting for

It seems like auto buyers throughout the whole world outside of the United States and Canada have a plethora of small pickups to choose from to fit their needs. In fact, there's one just south of the border that might be perfect for many American consumers - the 2015 Ram 700.
The little, front-wheel-drive pickup is a badge-engineered version of the Fiat Strada, which is also sold in Mexico. The powertrain is limited to a 1.6-liter four-cylinder making 115 horsepower and 119 pound-feet of torque with a five-speed manual gearbox. However, buyers can choose between either a two-door, two-passenger body or a three-door, four-person version (pictured above and right) that's also available with a locking front differential. While the 700 isn't big, the two-door version still offers a cargo capacity of up to 1,554 pounds, and opting for the three-door still allows for 1,433 pounds of goods.
Prices for these little trucks aren't bad either. The two-door is priced at 182,900 Mexican pesos ($13,576 at current rates), while 241,900 pesos ($17,955) gets customers the three-door.