2004 Chrysler Pacifica on 2040-cars

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FCA fibbed on sales according to internal report

Following last week's news that Fiat Chrysler Automobiles (FCA) is under investigation by the Department of Justice and Securities and Exchange Commission for allegedly fudging sales figures, a new report in Automotive News says an internal investigation at FCA uncovered misreported sales. According to the AN story, 5,000 to 6,000 vehicles from various FCA brands were reported sold by dealers, but no customers existed for those cars. FCA sales chief Reid Bigland has already put a stop to the practice. One potential reason for the practice was to maintain the company's month-to-month sales increase streak, currently at 75 months. In April, FCA added a lengthy disclaimer to its sales announcements: "FCA US reported vehicle sales represent sales of its vehicles to retail and fleet customers, as well as limited deliveries of vehicles to its officers, directors, employees and retirees. Sales from dealers to customers are reported to FCA US by dealers as sales are made on an ongoing basis through a new vehicle delivery reporting system that then compiles the reported data as of the end of each month. "Sales through dealers do not necessarily correspond to reported revenues, which are based on the sale and delivery of vehicles to the dealers. In certain limited circumstances where sales are made directly by FCA US, such sales are reported through its management reporting system." FCA did not provide comment to Automotive News. Click through for the full story and more details. Related Video: Earnings/Financials Government/Legal Chrysler Dodge Fiat Jeep RAM sales Sergio Marchionne FCA USDOJ reid bigland

Mystery shoppers love Infiniti, hate Tesla

Infiniti, followed by Lexus tied with Mercedes-Benz took the top two spots for best sales experience according to mystery shoppers from the latest Pied Piper Prospect Satisfaction Index, while EV manufacturer Tesla recorded the lowest overall score. Not surprisingly, premium brands dominated the top ranks. Including the three already mentioned, luxury brands occupied seven of the top ten spots and included Audi, BMW, Porsche, and the only American brand to crack the upper echelon, Cadillac. Toyota, Volkswagen, and Nissan rounded out the first ten positions. The news for domestic automakers isn't good. Aside from Caddy, the only other star-spangled automaker to score above the industry average is Chrysler. The rest of FCA, most of GM, and all of Ford fell below the line. But Pied Piper's mystery shoppers handed Tesla the biggest walloping – the company is ten full points below the next lowest brand, Volvo, and its score of 86 is 17 below the average of 103. It's baffling, considering the company's touted direct-sales model. "Tesla leaves me scratching my head," Fred O'Hagan, Pied Piper's president and CEO, told Wards Auto. "They own all of their stores, so you would think each one would be doing the same thing. But they're not. Tesla is consistent in its inconsistencies." O'Hagan added that there's a "huge variation" in Tesla's store-to-store effectiveness, and that in some cases, shoppers found showroom workers that acted more like "museum curators," Wards Auto reports. It might be popular to call Tesla the Apple of the car world, but based on Pied Piper's work, the brand has a long way to go to emulate the uniform shopping experience of an Apple Store. The news might be bad for Tesla, but even for the brands that scored below average, there's cause for celebration. Only Tesla and Mini lost points in this year's rankings, and only Mercedes and Lincoln held steady. Every other brand, including Infiniti, which topped the index for the first time, gained at least one point. The biggest improvements belong to Porsche, Land Rover, and Mitsubishi, which all jumped five points. Pied Piper's annual Prospect Satisfaction Index uses mystery shoppers – over 6,100 this year – from across the country to assess dealers and generate rankings from over 50 individual factors. News Source: Pied Piper via WardsAuto Green Audi BMW Cadillac Chrysler Infiniti Lexus Mercedes-Benz Nissan Tesla Toyota Car Buying Car Dealers study

Waymo bids its self-driving bubble cars farewell

Say goodbye to Waymo's quirky bubble-shaped autonomous cars. Google's former self-driving car division is retiring its fleet of "Fireflies" - also known as "koalas" and "gumdrops," among many other nicknames - to focus on integrating its technology into more traditional vehicles. It particularly aims to give more people access to its self-driving technology through a fleet of 600 Chrysler Pacifica minivans, which the team has equipped with its latest custom-built radar, lidar and vision systems. The minivans also come with Waymo's newest AI platform that can see farther and more clearly. Plus, they run like normal vehicles do, unlike the Fireflies, which are limited to 25mph. This move doesn't exactly come as a surprise. A report from late 2016 said Alphabet's Larry Page scrapped Waymo's plans to manufacture bubble-shaped driverless vehicles to make the company's strategy more feasible. It said Page's new plan involves collaborating with automakers to design and make cars with no pedals and steering wheels that use Google's self-driving tech. Shortly after that report came out, Waymo introduced its heavily modified Chrysler Pacificas with altered electrical, powertrain, chassis and structural system to accommodate the extra weight of the company's equipment. While Waymo will no longer use its Fireflies for future tests, you can still catch a glimpse of the cute bubble cars in various locations. This August, they'll be on display at the Arizona Science Center in Phoenix before making their way to the The Thinkery in Austin, Texas, this October. You'll also find a Firefly at the Computer History Museum in Mountain View, California and another at the Design Museum in London.Written by Mariella Moon for Engadget. Waymo Related Video: