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GM wants to have 10 plug-in models in China in five years

Last we checked, General Motors was selling all of three plug-in vehicle models in its home country of the US, and is prepared to make the Chevrolet Bolt EV available on these shores later this year. So it's notable that the automaker is hatching plans to have at least 10 plug-in variants for sale in China within the next five years, according to Hybrid Cars. Which plug-ins are coming remains a mystery. GM started selling a hybrid version of the Buick LaCrosse in China this month. The strategy makes sense, as China is now the world's largest car market, and accounts for about a third of GM's annual revenue. The automaker, which operates in China under the SAIC-GM and SAIC-GM-Wuling joint ventures, sells cars there under the Chevrolet, Buick, Cadillac, and Boujun badges, and has been doing so for the better part of two decades. Most recently, GM started selling a hybrid version of the Buick LaCrosse in China this month. What we do know is that GM is building its Cadillac CT6 Plug-in Hybrid in China, with distribution to be split between China and the US. That model, which is scheduled to start sales by the end of the year, is being built overseas because of a combination of Chinese government support for new-energy vehicle technology through incentives and the fact that battery-pack maker LG Chem makes most of its cells in nearby South Korea. The plug-ins are part of a broader plan by General Motors to either introduce or substantially tweak about 60 models by the end of the decade. With such new models, GM looks to boost unit sales by as much as five percent a year for the next few years. As for the other nine plug-in models slated for China by 2021, the company is mum. GM spokesman Dan Flores declined to comment to AutoblogGreen. Related Video: Featured Gallery 2016 Cadillac CT6: First Drive View 32 Photos News Source: Hybrid Cars Green Cadillac Chevrolet GM Electric Hybrid PHEV

2017 Chevy Bolt EV arrives in late 2016 with 200-mile range

For those keeping track, the production 2017 Chevy Bolt that was just revealed at CES in Las Vegas is, well, pretty much just what we were expecting. As promised, GM claims the EV crossover-ish hatch will have a 200-mile range, and be "affordable." While pricing hasn't been announced, we've posited in the past that "affordable" is code for around $30,000 after incentives. The Bolt will use a couple of features, both novel and expected, to enhance range. The EV is expected to use information on the owner's driving history, the weather outside, the terrain, and even the time of day to help manage and predict range. The nav system will optimize routes to conserve range, if needed, and show nearby charging stations. That should ease, if not eliminate, range anxiety. Another range-conserving feature is a low-draw Bluetooth system. Speaking of charging stations, there's no word so far about how long it'll take to recharge a Bolt, or the capacity of the battery pack. Inside, the large center-mounted MyLink screen measures a full 10.2 inches, and provides a display for the wide-angle rear camera with a birds-eye view capability. OnStar provides 4G LTE and a wifi hotspot to occupants, and the sorts of efficiency and driving habit apps you'd expect will be available. It seems like remote start and cabin preconditioning will be standard. Interestingly, the Bolt will feature "Gamification" features intended to promote efficient driving by pitting Bolt drivers against each other for green driving awards or rankings. Details on are sparse on this feature, but then again, information on the Bolt in general is a little sparse right now. If you want to know things like detailed specs, the specifics of chassis componentry, or even trims and options, you'll have to wait. Check out our first quick spin of a prototype Bolt in Las Vegas for a preview of what GM's EV is like on the road. Chevrolet Introduces 2017 Bolt EV First long-range, affordable EV with customer-focused connectivity LAS VEGAS – Chevrolet is introducing the 2017 Bolt EV at the Consumer Electronics Show, fulfilling its promise to offer a long-range, affordable electric vehicle for the masses. The Bolt EV, which will go into production by the end of 2016, will offer more than 200 miles of range on a full charge. It also features advanced connectivity technologies designed to enhance and personalize the driving experience.

Car owners getting more irritated with their repair experiences, study says

The J.D. Power U.S. Customer Service Index Study (CSI) is a barometer of a vehicle owner's happiness with the service experience. While it wasn't all bad in the 2023 study, the overall owner satisfaction score dropped. This year's tally of 846 out of 1,000 is two points down from 2022, the 43-year-old study's first decline in more than 28 years, and one point down from 2021. However, the overall score remains well up from the pre-pandemic scores of 821 in 2018 and 837 in 2020. The study claims the stumbling block is the horde of BEV launches. The flood into the new energy space has created a recall rate among EVs that's more than double the rate for ICE vehicles. Furthermore, dealership service department knowledge of EVs isn't on par with internal combustion engine expertise, leaving EV owners less satisfied with service advisors compared to ICE owners. Chris Sutton, VP of automotive retail at J.D. Power, said, "As training programs for service advisors and technicians evolve, EV service quality and customer experience must address both the vehicle and the unique customer needs. The EV segment has the potential to spur massive convenience improvements in how customers service their vehicles — but weÂ’re not seeing the benefits yet." Matters are slightly worse for all owners, though, with labor and parts shortages contributing to longer wait times for service appointments. The CSI study surveys owners and lessees of one- to three-year-old vehicles to gauge their happiness with service at franchised dealer or aftermarket service facilities for maintenance or repair work. The criteria in order of importance are service quality (32%); service advisor (19%); vehicle pick-up (19%); service facility (15%); and service initiation (15%). Lexus retains the top spot for luxury brands, giving it three wins in four years. The Japanese automaker won in 2020 as well, its run interrupted by Porsche in 2021. Cadillac, Infiniti and Acura complete the luxury top 5.  For mass-market cars, Mitsubishi wins again after a victory in 2021 and falling to fourth last year. It's followed by Mazda, Buick, Subaru and Mini.  Considering the different service needs and service experience of different body styles, the study has broken results out by segment for the first time. Lexus earned a second victory thanks to winning the premium SUV segment, and Mitsubishi earned a second victory by winning the mass-market SUV/minivan category.