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GM puts e-commerce shopping in car dashboards

DETROIT — General Motors on Tuesday said it will equip newer cars with in-dash e-commerce technology, betting it can profit as drivers order food, find fuel or reserve hotel rooms by tapping icons on the dashboard screen, instead of using smartphones while driving. GM's Marketplace technology, developed with IBM, will be uploaded automatically to about 1.9 million model-year 2017 and later vehicles starting immediately, with about 4 million vehicles across the Chevrolet, Buick, GMC and Cadillac brands equipped with the capability in the United States by the end of 2018, GM said. GM will get an undisclosed amount of revenue from merchants featured on its in-dash Marketplace, Santiago Chamorro, GM vice president for global connected customer experience, said during a briefing for reporters. Customers will not be charged for using the service or the data transmitted to and from the car while making transactions, he said. "This platform is financed by the merchants," Chamorro said. GM will get paid for placing a merchant's application on its screens, and "there's some level of revenue sharing" based on each transaction, he said. It is too soon to say how much revenue GM could realize from the Marketplace system, he said. The GM Marketplace will compete for customer clicks and revenue with hand-held smartphones, which offer a far richer array of applications than the GM system will at the outset. Amazon.com is partnering with other automakers, including Ford, to offer in-car e-commerce capability through Amazon's Alexa personal assistant system. For example, GM will launch Marketplace with just Shell and Exxon Mobil icons in the fuel category. The only restaurant available for in-car table reservations at launch is the chain TGI Fridays, GM said. In addition, there will be apps for parking, and ordering ahead at coffee shops and restaurants such as Starbucks, Dunkin' Donuts and Applebee's. "We will be adding more vendors," with some coming in the first quarter of 2018, Chamorro said. In addition, he said GM plans to expand integration into its vehicles of music, news and other information services. GM also hopes to use its in-car Marketplace connections to expand purchases of products and services, such as additional access to in-car wifi, from its own replacement parts business and dealer network. Customers can "expect to see more service promotions coming through the platform," Chamorro said. Reporting by Joe WhiteRelated Video:

Cadillac sales chief Peffer resigns amidst slow sales

Cadillac continues to hemorrhage executives, as it's just seen its fourth high-level departure in the past year. Vice President of Global Strategic Development Don Butler (who defected to Ford) and European President and Managing Director Susan Docherty both left the company of their own volition, while Chase Hawkins, Cadillac's vice president of sales and service, was fired following a "violation of policy" in July of 2013. Strangely, it's Hawkins' replacement, Bill Peffer (shown above), who has handed in his papers this time around.
"Bill left to pursue other interests. Kurt McNeil replaces him, effective immediately," spokesman David Caldwell told Autoblog via email.
McNeil last held the VP of sales and service position back in 2012. He's currently the vice president of US sales for all of General Motors. According to The Detroit News, McNeil will take on the post in what is likely an interim capacity.

2015 Cadillac Escalade gets 8-speed auto, range-topping Platinum Collection trim

The redesigned 2015 Cadillac Escalade is still quite fresh on the market, but the luxury brand has a host of mid-model-year updates for its massive luxury SUV that should make it an even better driver. The range-topping Platinum Collection (pictured above) is also all set to ensconce drivers in leather when it hits the road in the fourth quarter of 2014.
The entire Escalade range now gets an eight-speed automatic to replace the previous six-speed, and four-wheel drive models also get a two-speed transfer case to go along with it. New standard features include a Surround View camera system, 4G LTE connectivity, and the electric tailgate also now closes hands-free, in addition to opening that way.
To make riding in the Escalade an even more luxurious experience, Cadillac is adding a Platinum trim. Exterior changes add even more shine to the behemoth SUV with a grille wearing the redesigned brand crest, additional chrome trim, 22-inch wheels and Platinum badges. However, the interior is where things really get plush. The first and second row of seats are wrapped in Nappa, semi-aniline leather in a choice of either beige or gray. The dashboard, upper door panels and center console also get hand-stitched and wrapped leather, plus a suede microfiber headliner. Both front seats are heated and cooled with 18-way power adjustments, and the driver even gets a massaging function. Rear passengers are hardly left out, either, with 7-inch LCD screens in the headrests and a 9-inch screen in the center.