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Despite De Nysschen saying it won't, Cadillac cuts struggling CTS prices

Ah, well that didn't last long. Not even two years after elevating the price of the then-new third-generation Cadillac CTS by $7,000, the company is now stepping back, telling dealers it will be slashing the price of the 2015 model by anywhere from $1,000 to $3,000. It seems that there are two reasons behind Cadillac's move. First, and most obviously, are its slumping sales, down seven percent last year. That figure is made worse, Automotive News reports, by the seven-percent gain made by the greater luxury market, not to mention gains from fellow American luxury brand Lincoln. Cadillac, meanwhile, also likely faced pressure from its dealer body, which AN reports hasn't been so keen on the price increases. The price reduction is something of a surprise following statements made by Cadillac President Johan de Nysschen shortly after he took office. In September of last year, the 54-year-old exec, who took charge of Cadillac in July of 2014, defended the company's decision to raise prices, telling Automotive News a price cut was "not going to happen." It seems current conditions contradict de Nysschen's statements, though. "We're taking what we've seen are the more desirable optional features for customers and making them more readily available," Cadillac's Dave Caldwell said of the price cut. "Once a car has been on the market for a while, it's not unusual to look at the customer behavior and try to optimize for it." In what's sure to be a pleasant surprise for anyone in the market for a CTS, the most expensive models are getting the biggest price cut, with the price on the Premium and Performance Collection sedans dropping $3,000, AN reports. The 2.0T will get a $2,000 drop, while certain optional extras will now be standard on the Luxury trim, including a panoramic sunroof, navigation and Bose stereo.

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Ghostbusters' Ecto-1 detailed in behind-the-scenes video

The Ghostbusters reboot is coming, ready or not. And along with a gender swap between the 'busters and their secretary, the team's trusty chariot, Ecto-1, is getting a refresh. It's still a specialized Cadillac, but that's where the similarities end, judging by the new featurette you see above. Instead of a 1959 Cadillac Miller-Meteor Ambulance, 2016's Ecto-1 is a 1982 Cadillac Deville. And instead of being built to keep people from dying, the new car is meant to transport the dead. Yep, it's a hearse. It's hard not to find some kind of hidden meaning there, but this video doesn't mention it. What we have learned here is that the way the new Ghostbusters acquire their vehicle is a little bit different than it was in the original film. In the 1984 version, Dr. Ray Stantz, played by Dan Aykroyd, bought the 1959 ambulance for $4,800 – the equivalent of $11,000 today – despite a litany of problems. It was clear in the film that Ecto-1 was dilapidated long before the Ghostbusters breathed life back into it. But in the new film, the team acquires Ecto-1 from the uncle of Patty Tolan – Leslie Jones' character. And based on the film featurette, it looks like it's in solid shape before the team adds its distinctive livery and logo. You can learn more about the car, see parts of the build process, and hear the cast and crew talk about it in this two-minute featurette. Ghostbusters hits theaters on July 15. Related Video: