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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

Hotter Cadillac CT5-V prototype spotted with a manual transmission

Fans of the old Cadillac CTS-V (and high-performance sedans in general) may have something to be excited about. A series of interior photos leaked Tuesday reveal that prototypes of the forthcoming higher-output variant of the CT5-V Sedan have been equipped with a manual gearbox. Exclusive: Photos show the wilder Cadillac CT5-V will have a manual transmissionhttps://t.co/Ta8hZ804eg — The Drive (@thedrive) March 10, 2020 Photos obtained by our friends at The Drive show a partially camouflaged CT5-V prototype with a full interior and what appears to be a manual gear selector. While the shifter and its boot are partially obscured by a plastic covering, it's obvious that the knob is not the same one paired with Cadillac's automatic gearboxes, such as the one featured in our expertly augmented photo above.  This is not the first time the potential for a stick-shift option in the new, higher-end "V" cars has been floated. Rumors suggesting that the as-yet-unnamed higher-output CT4-V and CT5-V models might be so-equipped (at least optionally) circulated late in 2019. This, in addition to significantly higher power outputs and revised suspensions will set them apart dramatically from the base CT4-V and CT5-V, which are intended to compete with the likes of the Audi "S" line of vehicles.  CT4-V spied View 40 Photos GM has been quite cagey when it comes to details about these new models. We know they'll follow in the footsteps of previous-generation "V" cars, which were aimed squarely at Europe's powerhouse sport sedans. The hotter CT5 variant is expected to employ the automaker's 6.2-liter supercharged V8, which made 640 horsepower in the now-dead CTS-V.  We reached out to Cadillac for comment and were told by a spokesperson, "The ultra-performance variants of our Cadillac CT5-V and CT4-Vs are still under development.  We will have more details to share in the next few weeks and the CT5-V and CT4-V ultra-performance versions will debut later this year. Until then, I can only confirm that these cars will build on V-SeriesÂ’ respected legacy." Hopefully, GM won't make us wait too much longer for official details of these new high-performance models, including what we should expect in terms of powertrain availability and launch timing. Stay tuned. Related Video:

Cadillac CT6 PHEV battery shape a big departure for GM's plug-in hybrid tech

Anyone with any familiarity with the electric powertrain details for the two General Motors plug-in hybrids will have noticed that the information we have about the newly announced Cadillac CT6 plug-in hybrid has a lot of numbers in common with the Chevy Volt and the Cadillac ELR, like the 18.4-kWh lithium-ion battery pack and an expected all-electric range of 37 miles. We also noticed that the announcement calls the plug-in CT6 hybrid an actual plug-in hybrid and not an "extended range electric vehicle (EREV)," which is what GM calls the Volt and the ELR. This, of course, means we needed to ask GM some questions. Donny Nordlicht from Cadillac communications told AutoblogGreen that while the Volt and CT6 batteries are both 18.4-kWh, the shape is completely different. In the Volt/ELR, the battery is T-shaped (see it here). The CT6 has four seats, with a tunnel running between the two in the rear, as you can see here, but the battery in the CT6 PHEV is "a cube-shaped pack, which is between rear seats and the trunk," Nordlicht said. "There is no pass through." GM has not yet released any technical schematics about this pack, but Nordlicht said that, "The CT6's advanced mixed-material platform was designed to accommodate the PHEV system by design so that it minimally intrudes on the cabin space." It also means that the CT6 can be ordered as an optional PHEV, while the Volt and ELR were purpose-built plug-ins. GM is also distinguishing between the EREV and PHEV powertrains in its vehicles from this point forward. "We are not discarding the EREV language," Nordlicht said. "The CT6 utilizes a two-motor system mated to a 2.0T 4-cylinder engine, which is an all-new system to Cadillac." We assume that the PHEV packs will use li-ion cells from LG Chem, just like the EREVs do, but Nordlicht did not answer our question on that point. As for other details about the CT6 PHEV – like production, full dimension, and pricing – we will just have to wait until closer to when the vehicle launches for those. Related Video: