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Cadillac Elmiraj has production potential

There are many reasons to love the Cadillac Elmiraj Concept, but not the least of which is how production-ready this big coupe appears to be. Take out the overly fancy interior and a few conceptual elements of the exterior, and this looks like a coupe that could be in dealers now as the successor to the Eldorado.
On top of that, Automotive News is quoting Bob Ferguson, Cadillac senior vice president, as saying that a production version of this car is "very doable." AN adds that if the Monterey showstopper gets the green-light, this car would compete against the upcoming Mercedes-Benz S-Class Coupe and would based on Cadillac's upcoming rear-wheel-drive flagship sedan due out in 2015. The range-topping coupe would debut sometime after the sedan model. Cross your fingers.

Cadillac XT5 platform to underpin three-row crossover

Cadillac just launched the XT5 crossover to replace the SRX. But that's only the start. Speaking with Automotive News, Caddy president Johan de Nysschen confirmed that a new three-row crossover is also on the way. The seven-seater is based on a stretched version of the flexible platform underpinning the XT5, which we just drove recently. Taking that approach will give the luxury brand a larger crossover to pit against the likes of the Infiniti QX60, Audi Q7, and Volvo XC90 without having to develop one from scratch. It will also give buyers a more car-like alternative to the larger, truck-based Escalade. "It's one of the benefits of having this very flexible architecture. We can expand it, make it longer and wider. That gives us the ability to develop the car very quickly, as opposed to starting from scratch," de Nysschen told AN. "It's not running yet. It is a program request that we initiated with the engineers only last year. They are working at remarkable, record-breaking speed to get us the car." The new model would likely be called the XT7 and offer similar levels of equipment to the existing, smaller XT5. The existing mid-size model packs a 3.6-liter V6 mated to an eight-speed automatic transmission and comes in four trim levels. Related Video:

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.