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Consumer Reports loves the 2014 Cadillac CTS
Mon, 16 Sep 2013Our first drive of the 2014 Cadillac CTS was just published today... we really liked the Vsport version. And Consumer Reports has some even stronger words of praise for the all-new luxury sedan. We already knew that Cadillac had stepped up its game with the third-gen CTS, but CR bluntly states that the sedan drives better than its German luxury counterparts.
While CR shows plenty of love for the new CTS, the outlet still takes issue with some of the in-car technology including the CUE infotainment system - no surprise there. The testers' offer all manner of positive comments where the impressive handling capabilities of the sedan are concerned, with lots of drifting around CR's private test facility in evidence to bear them out. Scroll down to watch the CTS get put through its paces.
J.D. Power customer survey of dealers counts Cadillac, Buick as big winners
Mon, 14 Apr 2014Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.
Cadillac mulling CTS Coupe successor after all
Thu, 04 Apr 2013The 2014 Cadillac CTS made a big splash last week at the New York Auto Show, but now that we've seen the sedan, we can start to wonder about whether coupe and wagon versions are in the cards. According to Edmunds, Cadillac is at least considering bringing back the CTS Coupe for a second generation, which seems like an even better chance since the brand's global marketing director, Jim Vurpillat, was quoted as saying that the car was the top-selling luxury coupe in the industry.
Of course, this goes against reports we heard last year that Caddy's coupe and wagon would live on just not under the CTS name, but the interview with Vurpillat has us hopeful for a next-generation CTS Coupe. If it does come to fruition, we would expect the new two-door to have a largely unique exterior design like the current CTS Coupe, to echo that of intended rivals like the Mercedes-Benz E-Class Coupe and even the high-dollar BMW 6 Series.