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Genesis wins J.D. Power Tech Experience Study for third straight time

The results are out for the J.D. Power 2023 U.S. Tech Experience Index (TXI) Study, which "focuses on the user experience with advanced vehicle technology as it first comes to market and is an early measure of problems encountered by vehicle owners." Its measurement metric is problems per 100 vehicles (PP100), same as with the J.D. Power Initial Quality Study (IQS). The takeaway this year isn't that owners aren't using advanced technologies, as was the case with the 2022 study, or that they're having more problems with them overall. It's that owners of battery-electric vehicles are having more problems with advanced tech than owners of ICE-powered vehicles. According to the study, 17 of 21 features that can be had on both propulsion types — such as remote parking assistance and gesture controls — get lower satisfaction ratings by owners of BEVs, in some cases nearly 20 PP100.  The survey organization says this tracks with what its found in the IQS, where total vehicle problems were "46% higher among BEVs (excluding Tesla) than ICE vehicles and satisfaction is lower among owners of BEVs across nine of 10 APEAL categories than among owners of ICE vehicles." Findings regarding biometric measurements are among those that go against the overall study findings. Whether a fingerprint reader or an eye tracker, car owners in general said "they do not consider them to be useful." In terms of ease-of-use and satisfaction, plug-and-charge capability on EVs gets good marks. This allows EV owners to plug into a public charger and have payment taken care of automatically; the vehicle communicates with any charging station compatible with an automaker's plug-and-play system, so the vehicle can automatically submit a bill for the charging session to a central owner account with no further action needed at the station. Survey respondents noted a mere 6 PP100 and an 88.9% satisfaction.    Among manufacturers, repeat winners took the top prizes. Genesis earned the highest rank for innovation overall and among premium brands for the third straight year. Hyundai not only won the tech innovation banner for mass market brands for the fourth straight year, ahead of Kia, GMC, Ram and Subaru, Hyundai finished in second in the overall standings. On that overall chart, the top five are Genesis, Hyundai, Cadillac, Lexus and BMW. On the premium chart, Genesis is followed by Cadillac, Lexus, BMW and Mercedes-Benz in the top five. It wasn't close from the first to the rest, though.

2020 Cadillac CT5 finally appears, hopes you think it's a Charger

This is our first look at what we expect to be the 2 020 Cadillac CT5 sport sedan, a one-to-rule-them-all replacement for the ATS, CTS and XTS. The name follows the scheme set by the CT6 and XT5. The first thing that jumps out about the CT5 is the big hood scoop. We sincerely doubt that scoop will make it to production, and when combined with the scalloped shapes on the car's flanks, we and the spy photographer feel they're probably there to dupe people into thinking it's a weird Dodge Charger. The disguise isn't working, but the scoop surprisingly looks pretty good. Maybe Cadillac should consider putting one on an inevitable V model. Moving past the fake bodywork, we can see that this CT5 takes inspiration from the Cadillac Escala concept. It has the long, almost fastback cabin and extra rear quarter window of that concept. The headlights are slim horizontal units, too, though they still sweep back a bit to bridge the gap between current models and the Escala. We also see that there's a decent amount of distance between the front axle and the base of the A-pillar, so we suspect that the sedan will retain rear-drive and optional all-wheel-drive drivetrains. We don't have any other cars in the image to compare it to, but considering the cars the Cadillac CT5 will replace, we expect it's roughly the size of a CTS, maybe even a touch smaller to satisfy those who want a 3 Series/A4/C-Class size luxury sedan. It will also probably use one or more of the existing powertrains in the Cadillac sedan fleet, which include a turbo 2.0-liter four-cylinder, naturally aspirated 3.6-liter V6, and a twin-turbocharged 3.0-liter V6. We'll also probably see the production model sometime in 2019 since that's when the CTS and ATS will go to the big garage in the sky. Related Video: Featured Gallery Cadillac CT5 spy shots Image Credit: Chris Doane Automotive Spy Photos Cadillac GM Luxury Sedan cadillac ct5

Cadillac can't keep up with Escalade demand, can't move its sedans

No matter how much Cadillac revitalizes its lineup and its image, it seems that all consumers want is the Escalade. In fact, Automotive News reports that General Motors can't keep up with demand for the fullsize luxury SUV, despite sticker prices that start at over $70,000 and approach six figures at the top end of the spectrum. Contrast that with sedans like the ATS and CTS, which are far cheaper but which Cadillac hasn't been able to move fast enough to keep up with production, prompting both the manufacturer and dealers to offer substantial incentives to keep them from piling up. Cadillac had been resisting a price cut of the ATS or CTS, lest it hurt resale values – itself a factor that could explain consumers' reluctance to buy them in the first place – but been offering subsidized leases, discounted financing, rebates and cheaper options. Combined with incentives from individual dealers, according to AN, buyers can be looking at five-figure discounts on buying a new Cadillac sedan. And now, finally, it seems the CTS will indeed get a little bit off its bottom line. Yet GM has been producing the ATS and CTS at rates that their sales can't keep up with. The automaker was forced to idle the plant in Lansing, MI, where it assembles the ATS and CTS for six weeks starting this past December. And since it reopened late in January, it's been reduced to a single shift as dealers try to move the metal they've already got. Meanwhile the plant in Arlington, TX, that produces the Escalade and its Chevy and GMC siblings has been running on overtime, with three shifts throughout the week and even into the weekend to keep up with demand. Profitable as it's been for Cadillac and GM, though, the Escalade does not represent the future of where it wants to take the brand - separating the Escalade as almost a brand unto itself that's been left out of the company's new naming scheme. If only it could make its sedans as successful as its fullsize SUVs, it'll be all set.