2003 Cadillac Deville 130" Krystal Limousine on 2040-cars

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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

eBay Find of the Day: Ryan Gosling Eldorado from Lost River

What's better than a car connected to Ryan Gosling? A car connected to Ryan Gosling and Matt Smith (the eleventh Doctor Who for our less nerdy readers). This 1966 Cadillac Eldorado convertible is driven by Smith in Lost River, Gosling's directorial debut. The movie was filmed in Detroit, with plenty of footage at the Packard factory, and the car is located in the nearby enclave of Hamtramck. Truth be told, this car has questionable star appeal and it needs a lot of work. Lost River currently holds a 20% fresh rating on Rotten Tomatoes. I've never seen an episode of any Doctor Who – a fact that amazes Seyth Miersma. And while I agree with Kroll Show character Wendell Shawn that Gosling is a "beautiful idiot," that's not enough for me to buy a car with an exhaust leak. The body on this Eldorado looks clean, but there is plenty of restoration work for the next owner. The listing states that most of the exterior and trim needs to be installed, and the front seats are in rough shape. Other details are vague – the carburetor "might need to be rebuilt" and the radiator and fan "may need to be replaced" but neither statements explain why. On the upside, the 340 horsepower (gross rating), 429 cubic inch V8 runs well. Reserve is not met at the current price of $4,000, but this could be a chance to get a classic '60's convertible for cheap. Featured Gallery eBay 1966 Cadilac Eldorado View 18 Photos News Source: eBay Celebrities TV/Movies Cadillac Auctions ebay Find of the Day celebrity ryan gosling

2017 North American Car, Truck, and Utility of the Year entries announced

Over 40 vehicles will compete for the 2017 North American Car, Truck, and Utility of the Year awards. If that name looks a little strange, it's because the competition added a third category. In years past, pickup trucks, crossovers, SUVs, commercial vans, and minivans competed for the same award. That's why there were occasionally weird comparisons, like last year's competition between the Volvo XC90 and Nissan Titan XD. The new format separates pickups and commercial vans into the truck contest and CUVs, SUVs, and minivans into the utility competition. A complete list of eligible vehicles is below, but here are a few highlights. For one, the entire list of entries has a luxurious lean. Of the 43 vehicles, nearly half of them are from premium brands. There are two eligible Bentleys – the Bentayga and Mulsanne – the Rolls-Royce Dawn, Jaguar F-Pace, Audi Q7, and the Mercedes-Benz GLS-, E-, and S-Class Maybach. The performance ranks are lofty, too, with the Audi R8, Acura NSX, Alfa Romeo Giulia, Mercedes SL- and SLC-Class, Porsche 718, and F-150 Raptor. The mainstream entries are just as comprehensive. From the Chrysler Pacifica to the Chevrolet Cruze to the Fiat 124 Spider to the Mitsubishi Mirage, NACTOY has covered an enormous price range with this year's contestants. Of course, these are only the eligible vehicles. They'll need to run through three rounds of judging, starting in September at NACTOY's traditional Hell, MI, test drive. The Canadian and American journalists involved in the judging will announce this year's nine finalists – three in each category – on December 6. Cars Acura NSX Alfa Romeo Giulia Audi A4 Audi R8 Bentley Mulsanne Buick Cascada Buick LaCrosse Cadillac CT6 Chevrolet Bolt Chevrolet Cruze Fiat 124 Genesis G90 Hyundai Elantra Infiniti Q60 Jaguar XE Kia Cadenza Lincoln Continental Mercedes-Benz E-Class sedan Mercedes-Benz S550 Maybach Mercedes-Benz SL-Class Mercedes-Benz SLC-Class Mini Clubman Mitsubishi Mirage/G4 Porsche 718 Boxster and Cayman Rolls-Royce Dawn Toyota Prius Prime Volvo S90 SUVs Audi Q7 Bentley Bentayga Buick Envision Cadillac XT5 Chrysler Pacifica GMC Acadia Infiniti QX30 Kia Sportage Mercedes-Benz GLS-Class Jaguar F-Pace Mazda CX-9 Nissan Armada Trucks Ford F-Series Super Duty pickups Ford F-150 Raptor Honda Ridgeline Nissan Titan half-ton Related Video: Featured Gallery Bentley Bentayga View 23 Photos News Source: Automotive News - sub.