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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

2020 Cadillac XT5 light refresh shown in China ahead of U.S. reveal

We spied the lightly refreshed 2020 Cadillac XT5 not too long ago, but now we have official photos via China. Cadillac decided to reveal the mid-cycle refresh of its crossover on that side of the world, so the vehicle you're looking at here is a China-spec XT5. While this may be the case, many of the details unmasked about the vehicle will likely be seen here, too. Cadillac told us it will be able to confirm U.S. specifics in the near future. You may be wondering, what's different? Truthfully, there isn't much to the mid-cycle update from a visual perspective. The grille has been swapped for one that better matches all the other grilles in Cadillac's newest crossovers like the XT4 and XT6. Cadillac of China didn't include any photos of the rear for this light reveal. There are significant updates in other places, though. At least in China, Cadillac is giving the XT5 its new 2.0-liter turbocharged four-cylinder engine we first saw in the XT4. That engine produces a refined 237 horsepower and 258 pound-feet of torque. We can't say whether the crossover will or won't keep the 3.6-liter V6 option in the states, but adding the boosted motor won't come as a surprise. Along for the ride is GM's nine-speed automatic transmission that is paired to that four-cylinder. The interior looks largely the same, save for the addition of Cadillac's rotary knob to control the infotainment system. This follows suit with other newly-released Cadillacs that allow you to control the system with both the knob and the touchscreen. Another notable interior upgrade is the addition of the rearview mirror camera. Cadillac is clearly set on integrating this technology onto every car it makes, and we certainly don't have any qualms with that. One bit of tech that wouldn't be included for China but may present itself for the U.S. model is Super Cruise. We've been told to expect the driver assistance system to spread throughout the manufacturer's lineup, and the XT5 seems a perfect candidate for the tech. Watch out for more details and photos coming soon for the 2020 XT5, as Cadillac will be sharing more specifics on the U.S. version in due time.

Try the TB12 Method with Tom Brady's fancy Escalade limo

ESPN's 10-part documentary "The Last Dance" recently gave viewers an inside glimpse at the basketball GOAT Michael Jordan's rides. This week, the public has a chance to ogle one of the football GOAT's vehicles, and it's significantly different from any of the car's MJ drove. While No. 23 was most often seen in speedy sports cars, Tom Brady just listed a Cadillac Escalade limo for $300,000, or best offer. Posted by Becker Automotive Design, the builder of the vehicle, this is a 2018 Cadillac Escalade ESV Mobile Office. The Escalade has been stretched by 20 inches, including 10-inch lengthened rear doors, and it features additional headroom thanks to a five-inch extended-height roof. Inside, the rear row facing forward features three regular seats upholstered by Becker. The added middle row that looks toward the rear of the vehicle features two six-way power reclining VIP seats with electric leg rests. The VIP view sees a 32-inch HD LCD TV, while a 12-inch screen is mounted behind the VIP seats. Additionally, the Escalade has a Savant remote-control audio-visual system, two aviation-style folding tables with burlwood veneers, and a "high-end mobile internet router that allows for multiple service providers." “Parting ways with my Becker ESV wonÂ’t be easy," Brady said in a provided press statement. "From day one it became my sanctuary from the outside noise. I took pride in picking out all the customizations of the ESV; from the trim of the seats to the color of the rug. With such limited time in my busy schedule, the ESV gave me those extra minutes to study my play book, make phone calls and be with my family. Immediately my productivity went up and my stress came down. I hope the next owner will take great care of her; she will always be a part of the Brady family.” P.R. speak aside, the Cadillac is surprisingly cheaper now than it was when Brady purchased it. The ESV originally sold for $350,000, and with 13,000 miles on its clock, it is now listed for $300,000, or best offer. Considering Brady is the greatest football player of all time, no debate, and is set to have his own nine-part ESPN documentary, we wouldn't be surprised if the best offer is higher than the asking price. Maybe he'll take the money and trade up for a Lexani Escalade Mobile Office. Related Video: