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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Cadillac V-Series Academy comes to Las Vegas [w/video]

General Motors has added another high-speed education course to the curriculum at the Spring Mountain Motorsports Ranch outside of Las Vegas, Nevada. The desert track already hosts the Ron Fellows Performance Driving School with Chevrolet Corvettes, including the ZR1, and they've just added the Cadillac V-Series Academy.
Open now, the one- and two-day performance driving school teaches "the finer points of high performance driving" using the 556-horspower instructional aids known as the CTS-V sedan, coupe and wagon. This is different than than using the CTS-V at the Monticello Motor Club on the east coast - that's part of a sponsorship deal that Cadillac has with the track. The driving course at the Motorsports Ranch is its own program that was developed by Fellows, and we have no reason to think the Cadillac edition won't be just as thorough and enjoyable as the one with Corvettes.
Unlike the 'Vette edition, however, it doesn't appear that you get an invitation to the program if you buy a CTS-V model. Classes are capped at 12 participants and run $1,295 for a single day, $2,295 for two days. There are a video and a press release below with more info.

President Trump's new limo spotted testing at high speed

What you're looking at is no ordinary limo. Look past the swirly camouflage and you'll see what appears to be a Cadillac, but don't let those looks fool you. This is the new Beast, otherwise known as Cadillac One, and codenamed by the Secret Service as Stagecoach. This is the car that will shuttle President Trump to and fro. It's hard to get a sense of scale from these images, but this car is huge. It's very likely built atop a heavy-duty truck platform, which is necessary due to the thick armor-like bodywork that's hermetically sealed to keep POTUS safe and sound. It's hard to tell for certain, but it appears this Beastie is riding on Goodyear Regional RHS II tires, which would otherwise be used on trucks and buses. Translation: this thing is heavy. The Beast is ostensibly badged as a Cadillac, and it wears the latest version of Caddy's corporate grille, badge, and upright headlamps at the front. From the rear, there's a hint of Rolls-Royce Phantom, with rear glass that tapers elegantly into the deck lid. In between is a massive slab-sided passenger compartment that's rumored to seat as many as seven passengers. These shots were snapped at GM's Milford Proving Grounds. It seems The Beast is undergoing some high-speed tests, though high-speed here is relative. Those Goodyears are only rated for 70 miles per hour or so, and we doubt the big 8.1-liter gasoline-fueled V8 engine is geared to push the President much faster than that, anyway. Related Video: