2012 Buick Lacrosse Premium 1 Group on 2040-cars

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Buick, Lexus top J.D. Power survey, as vehicle service improves overall

Buick and Lexus returned to their customary place atop J.D. Power's scorecard of satisfaction with dealership service departments. In the Customer Service Index Study, out Thursday, Buick scored 860 on a 1,000-point scale for mass-market brands and has topped this ranking in three of the past four years. Lexus topped the list of luxury brands with a score of 874. Fiat and Land Rover were the bottom-dwellers in the two categories. Buick and Lexus also ranked highly in the research company's overall Vehicle Dependability Study rankings out recently. The customer experience at car dealerships has improved steadily, with the overall industry score rising in seven of the past eight years. And one statistic is particularly remarkable: 94 percent of customers say their car was fixed right the first time. The dominant area of difficulty in repairs seems to be infotainment systems. Only 80 percent of respondents said their stereo was fixed right the first time. And in last month's Vehicle Dependability Study, J.D. Power reported that infotainment systems were the most commonly reported vehicle issue, accounting for 22 percent of all problems reported, up 2 percent from the previous year. J.D. Power surveyed 70,000 customers for the Customer Service Index Study. For the Vehicle Dependability Study, it surveyed 35,186 first owners of 2014 model-year vehicles after three years of ownership. Below are charts for both the current study and the complementary overall brand dependability survey. Related video:

Honda and Chrysler EV news, and talking with GM's charging ecosystem boss | Autoblog Podcast #781

In this episode of the Autoblog Podcast, Editor-in-Chief Greg Migliore is joined by Senior Editor, Green, John Beltz Snyder. They're excited about the news of the possibility of an electric sports car being revealed for Honda's 75th anniversary, as well as the completely revamped — redesigned and renamed — Chrysler Airflow. They've been driving the Bentley Bentayga EWB, Range Rover, Toyota GR Corolla and the refreshed Buick Encore GX. We listen to a interview Greg conducted with GM's EV charging boss, Hoss Hassani. Finally, a reader is looking to help his in-laws choose an SUV, possibly a hybrid or EV, to replace a BMX X3. Send us your questions for the Mailbag and Spend My Money at: Podcast@Autoblog.com. Autoblog Podcast # 781 Get The Podcast Apple Podcasts – Subscribe to the Autoblog Podcast in iTunes Spotify – Subscribe to the Autoblog Podcast on Spotify RSS – Add the Autoblog Podcast feed to your RSS aggregator MP3 – Download the MP3 directly Rundown News Honda electric sports car could be unveiled this year Chrysler Airflow being redesigned and renamed for production Cars we're driving 2023 Bentley Bentayga EWB Azure First Edition 2023 Land Rover Range Rover SE LWB 2023 Toyota GR Corolla Morizo 2024 Buick Encore GX Avenir Interview with Hoss Hassani, General Motors Vice President and EV Charging Ecosystem Spend my Money Feedback Email – Podcast@Autoblog.com Review the show on Apple Podcasts Autoblog is now live on your smart speakers and voice assistants with the audio Autoblog Daily Digest. Say “Hey Google, play the news from Autoblog” or "Alexa, open Autoblog" to get your favorite car website in audio form every day. A narrator will take you through the biggest stories or break down one of our comprehensive test drives. Related video: Green Podcasts Bentley Buick Chrysler GM Honda Land Rover Toyota Green Automakers Crossover Hatchback SUV Electric Future Vehicles Luxury Performance Sedan

1969 Chevrolet Chevelle vs 1987 Buick GNX in Generation Gap showdown

Generation Gap generally tries to adhere to a theme for each episode, and for the final video from the Lingenfelter collection, the series might have its best idea yet - limited-production muscle cars from General Motors.
On one side you get a 1969 Chevrolet Chevelle COPO, and it's an absolute sleeper. Other than the SS wheels, this classic coupe looks practically bone stock, at least until the engine fires up. Under the hood is a 427-cubic-inch (7.0-liter) V8 making a claimed 425 horsepower and 460 pound-feet of torque. This was the sole year for the COPO package on the Chevelle, and Chevy only made about 323 of them.
The Chevelle's challenger is almost as rare and arguably just as cool. The 1987 Buick Grand National GNX looks just as mean today as when new. It eschews a traditional muscular V8 in favor of a 3.8-liter turbo V6 making a claimed 276 hp and 360 lb-ft, although that number is supposedly a bit underrated. Also, just 547 examples of the GNX version were ever built making it quite a collector's item too.