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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

2014 Buick Regal priced from $29,690*

Buick has announced pricing for the refreshed 2014 Regal. The base model offers a 2.0-liter, turbocharged, 259-horsepower, four-cylinder engine for $30,615 (*after $925 delivery and destination fee). The standard turbo can be replaced by Buick's eAssist mild hybrid system for $32,485. The electrified powertrain delivers 36 miles per gallon, in place of the turbo's 30 mpg on the highway.
The big powertrain news for 2014 is the inclusion of an all-wheel-drive system for an extra $2,175. Marking one of the few uses of all-wheel drive on a Buick car, the new Regal AWD has an electronic, limited-slip differential and a HiPer Strut front suspension, which is the same front arrangement used on the hot, front-drive Regal GS.
Speaking of the Regal GS, it's not so hot for 2014. It sports the same 259-horsepower engine as the standard Regal, but offsets that with a wealth of standard, optional or flat-out exclusive equipment like active dampers, Brembo brakes and a Bose stereo. Prices (all including the $925 fee) start at $37,830. Like the standard car, the GS will be available with all-wheel drive for the first time, bringing it a bit more in line with its cousins across the pond - Opel Insignia OPC and Vauxhall Insignia VXR. Prices for the GS AWD start at $40,195.

2022 Buick Enclave Review | More style and features doesn't mean better

The Buick Enclave has been updated for 2022, and it delivers some added style and additional features, it also doesn't do anything to lift Buick's three-row SUV beyond average for the segment. For the most part, the 2022 Buick Enclave is the same as it was when this generation launched for the 2018 model year. On the plus side, it has a powerful V6 and a smooth transmission. The cabin is incredibly spacious, and additional standard safety features are certainly welcome. The base price is also quite low for three-row premium SUVs at just under $44,000. Where this biggest of Buicks falls short is in the finer details. The engine isn't well isolated, allowing coarseness into the cabin. The cabin also doesn't rise to the level of Lincoln, Acura, Infiniti and Volvo -- brands that aren't exactly the upper crust of luxury, but certainly beyond Ford, Chevy or Honda. For instance, while its controls are easy-to-use, the buttons and knobs feel low rent and are obviously shared with cheaper GM models. There isn't anything that makes it particularly stand out from the competition, either. So while the Enclave is spacious, affordable and decent enough to drive, we think there are nicer options wearing luxury badges as well as vehicles like the Kia Telluride and Hyundai Palisade that surpass it in their uppermost trim levels.  Interior & Technology | Passenger & Cargo Space | Performance & Fuel Economy What it's like to drive | Pricing & Features | Crash Ratings & Safety Features What's new for 2022? The Enclave gets a variety of small updates mainly consisting of styling changes and feature additions. The exterior features new front and rear designs with new LED lighting front and rear. New wheel designs and exterior colors are also available. Inside, it's nearly identical to last year's model except for a new steering wheel, new push-button shifter and updated seat designs. A variety of other features have been added either as standard or as options such as a wireless phone charger, wireless Apple CarPlay and Android Auto, a power sunshade for the rear sunroof, a front camera, head-up display, rear-pedestrian alert, adaptive cruise control, rear camera mirror and surround view camera. Furthermore, lane-keep assist, blind-spot monitoring, automatic emergency braking with pedestrian detection, rear cross-traffic alert and automatic headlights are now standard. What are the Enclave interior and in-car technology like?