2003 Buick Century Custom Sedan 4-door 29mpg Highway Seats 6 Runs Great on 2040-cars

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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

2016 Buick Cascada convertible isn't afraid of Detroit's snow

It's the great irony of introducing a convertible in Detroit – while the assembled media might look at the car and imagine warm weather and clear skies, the atmosphere outside is anything but. Such was the case Sunday as Buick rolled out the 2016 Cascada in Detroit's Eastern Market. Snow didn't dampen the atmosphere, though, as we clapped eyes on the sleek, Astra-based convertible for the first time. While this is far from the first product Buick has borrowed from General Motors' European operations, unlike previous vehicles, changes for the Cascada were kept to a minimum. There is no waterfall grille or four-way portholes, which Buick was sure to install when converting the Insignia and Mokka to the Regal and Encore. Then again, neither of these styling treatments were really necessary, as the Cascada remains a handsome and stylish offering. Its cabin is typical of other Buicks, and features a few too many buttons on the center stack. Still, a thick-rimmed, flat-bottomed steering wheel, similar to what's found in the Verano, is both attractive and functional, while the perforated leather seats looks quite comfortable, as well. Take a look at our gallery of live images, which includes shots of the Cascada with the top up and down, and then head back to our original post on the new convertible for all the mechanical details.

Man arrested after teaching his dog to drive a Buick 100 mph

A Washington state man riding shotgun in an old Buick was arrested after fleeing a hit-and-run incident and leading police on a high-speed chase on an Interstate freeway. Meanwhile, the driver, his pet pit bull, got off scot-free. Such was the scene Sunday near Seattle, where police arrested a 51-year-old man from Lakewood, Wash., who told them he was teaching his dog how to drive. The man was apparently steering the car from the passenger seat. Reports say the man, whose name was not released, was driving his 1996 Buick on Interstate 5 when he allegedly struck two vehicles in South Seattle near the Boeing Access Road and then fled north on I-5. The car was spotted on the interstate near the Snohomish River in Everett, and officials told KOMO-TV the vehicle was driving more than 100 miles per hour when they began pursuit. The vehicle left the freeway near the Stanwood exit — 57 miles north of the hit-and-run — and then drove onto the nearby Centennial Trail, a rails-to-trail bike path. The chase finally ended after police were able to deploy spike strips. Police found the man seated in the passenger seat and his dog behind the wheel. The man appeared to have been steering for the canine. The man was arrested on suspicion of DUI, reckless driving and hit-and-run feeling eluding. Weird Car News Buick