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The List: The Red BMW - A Retrospective

We can't help but use this time of year to look back at the days before and reminisce about friends who are no longer in our lives. For The List, Jessi and Patrick were often joined by a little, red BMW 3 Series that, at times, felt like a third host of the show. Having been bought used for just a thousand bucks, the red BMW proved to be surprisingly durable. Through jumps, dunks and monster trucks, it remained our little trooper 'till the very end, and on the way taught us all how important a faithful four-wheeled companion is to the life's work of completing one's automotive bucket list.
For our last episode of The List in 2013, we give you The Red BMW - A Retrospective.
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Next BMW 7 Series interior spotted

The next BMW 7 Series looks to be leading a rather dramatic change of the company's interior styling, judging by this new series of spy photos. In the trio of shots, we can see that the next 7 Series will replace the high-quality plastic buttons of the brand's iDrive, HVAC and secondary audio controls with some very, very pretty aluminum pieces. We can also see what looks like haptic touch controls for some of the HVAC systems. While the 7 Series interior has never been bad, it's lagged notably behind the Audi A8 and new Mercedes-Benz S-Class. This brightwork should be taken as a good sign, then, that BMW is preparing to take the fight to its countrymen. Aside from the handsome new switchgear, the large, wide nav screen looks like a pop-up unit, while it appears to be running a new version of the company's infotainment system. These spy photos also give us our most detailed look at the 7 Series' new laser headlights. According to our spies, these will be an optional extra, while LED headlights will be standard. The high-output lights will flank a wider pair of kidney grilles that our spies claim will give the 7 a sportier look. Changes in back are still camouflaged, although our shooters claim the new lamps will be more angular than the current car's. Expect the next 7 Series to make its debut in the second half of 2015, which could indicate a debut at the Frankfurt Motor Show.

2023 J.D. Power APEAL Study shows new-car customer satisfaction scores slip

J.D. Power survey results have been slightly up but mostly down for automakers this year, literally. In February, the 2023 Vehicle Dependability Study showed an overall decline compared the 2022 a month before the Customer Service Index Study did the same. The trend reversed in June with a better overall score on the 2023 U.S. Electric Vehicle Consideration Study than in 2022, then declined again the same month on with a lower overall score on the 2023 Initial Quality Study. The declines continue with the 2023 J.D. Power U.S. Automotive Performance, Execution and Layout (APEAL) Study, overall satisfaction among the 84,555 respondents down two points overall compared to 2022, to 845 out of 1,000 points. Because last year's score dropped compared to 2021, this year marks the first consecutive decline in the study's 28-year history. The study tries to "[measure] owners' emotional attachment and level of excitement with new vehicle" after 90 days of ownership by asking new owners to rate 37 attributes in 10 areas around the vehicle, such as the feeling they get when they hit the accelerator. Satisfaction with nine of the attributes is down this year versus last, fuel economy the only segment to show better results with 15 points more satisfaction. Styling and infotainment are big drags on satisfaction. Responses to new car exterior looks tallied 888 points, down from 894 last year, the largest drop in this year's study. On the digital side, less than half of those surveyed this year said they prefer using a manufacturer's built-in infotainment. From 70% of respondents in 2020 preferring to use a manufacturer's in-house software to play audio instead of Android Auto or Apple CarPlay, that's 56% in 2023. Going all-in on Google appears to have the best effect. J.D. Power said that vehicles with both Google's Android Automotive Operating System (AAOS) and Google Automotive Services (GAS) "score higher in the infotainment category than those with no AAOS whatsoever. AAOS without GAS receives the lowest scores for infotainment of the three categories."  Frank Hanley, senior director of auto benchmarking at J.D. Power, said, "Despite the technology and design innovations that manufacturers put into new vehicles, owners are lukewarm about them. While innovations like charging pads, vehicle apps and advanced audio features should enhance an owner’s experience, this is not the case when problems are experienced.