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Consumer Reports says infotainment systems 'growing first-year reliability plague'

The Consumer Reports Annual Auto Reliability Survey (right) is out, and the top two spots look much the same as last year's list with Lexus and Toyota in first and second place, respectively. However, there are some major shakeups for 2014, with Acura plunging eight spots from third in 2013 to 11th this year, and Mazda replaces it on the lowest step of the podium. Honda and Audi round out the top five. This year's list includes six Japanese brands in the top 10, two Europeans, one America and one Korean.
Acura isn't the only one taking a tumble, though. Infiniti is the biggest loser this year by dropping 14 spots to 20th place. Other big losses come from Mercedes-Benz with an 11-place fall to 24th, and GMC, which declines 10 positions to 19th.
Perhaps unsurprisingly, it's not traditional mechanical bugs hauling down these automaker's reliability scores. Instead, pesky problems with infotainment systems are taking a series toll on the rankings. According to Consumer Reports, complaints about "in-car electronics" were the most grumbled about element in new cars. Problem areas included things like unresponsive touchscreens, issues pairing phones and multi-use controllers that refused to work right.

Is Audi getting complacent and suffering from brain drain?

The argument is made in a Reuters article: Audi is falling behind other luxury brands, such as Mercedes-Benz and BMW, due to a lack of research-and-development spending and "brain drain," or the migration of top executives and R&D chiefs to other parts of the Volkswagen Group. Reuters notes that Audi's current R&D chief is the third in 16 months.
Audi, which contributed to 40 percent of VW Group's $11.6 billion in profit the first nine months of the year, is delivering cars at a record pace: 1.31 million were delivered from January to October 2013 versus BMW's 1.35 million. Yet Audi, Reuters reports, doesn't have a halo car akin to BMW's new electrified i3 and i8 or an answer to Mercedes' plug-in-hybrid S-Class, and the R&D spending at Audi is less than BMW and Mercedes by a fair margin. It's noted in the article, however, that Audi benefits from other R&D spending within VW Group.
Reuters mentions that BMW "trumpets its new 'i' series" and the new Mercedes CLA and GLA ranges are winning "rave reviews" as part of its argument that Audi's recent lack of technological innovation could hurt future sales. Those cars do pack tons of new technology, some of which are firsts for mainstream production cars. But last time we checked, the i3 could be causing BMW's stock to slide, the CLA isn't receiving the rave reviews that Reuters would have you believe and the GLA hasn't been reviewed yet.

Stay caffeinated at the speed of Audi

A large portion of the world would be in trouble without a daily dose of caffeine, and some of these coffee addicts are serious about the details, especially when it comes to specialties like espresso. For them, filling up a mug of regular java before hitting the road just isn't good enough, and Audi is happy to appeal to these folks' persnickety needs with one of its accessories available in Europe. The Germany luxury brand calls it the Espresso Mobil, and the fancy device plugs into a 12-volt outlet to brew up some espresso in a claimed two minutes. The user just needs to fill the contraption with water and press a button. The gadget runs on proprietary pods from Illy, however, which means coffee snobs can't pack it with their specific choice of bean. According to the Audi accessories catalog, Espresso Mobil starts at 199 euros ($217). In addition to the device, buyers gets a carrying case, two cups, a cleaning towel and 18 espresso pads. It's everything you need to make a fresh espresso while driving. Audi actually isn't the first to jump into the mobile-espresso-maker-for-cars category. It was the Italians at Fiat who launched a similar device with Lavazza a few years ago. That gadget was even more expensive at ˆ250 (about $300 at the time). Related Video: