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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

2015 Audi S3 configurator goes live with all the black and silver paint you've hoped for

It has already been nearly a year since we completed our First Drive of the premium pocket rocket Audi S3, with official pricing for the car detailed earlier this summer. Those are facts, but facts won't help you while away your lunchtime in blissful, car-dreaming reverie, will they?
No, for help with imagining just exactly the kind of Audi S3 that you'd like to put in your garage, the freshly launched configurator is just the thing.
Every 2015 Audi S3 will come with 2.0T power under the hood - to the tune of 292 horsepower and 280 pound-feet of torque. The most basic Premium Plus trim (an interesting renaming of "entry level" we'll grant you) starts at $41,100 before destination, while the higher-content Prestige asks $47,000. The extra six grand buys you full LED lighting, tri-zone climate control, S model appearance upgrades like quad exhaust tips and a more advanced infotainment suite with Bang & Olufsen sound.

2014 Audi RS7 is a 189-mph terror

If you have a burning desire to take yourself and four friends to 189 miles per hour, the 2014 Audi RS7 Sportback can help you out. The luxury hatchback bowed at the 2013 Detroit Auto Show today, complete with a 560-horsepower twin-turbocharged 4.0-liter V8 engine thrashing under the hood. Getting to 62 mph takes a shave under 3.9 seconds thanks in part to the 553 pound-feet of torque on hand from just 1,750 rpm. While the base car comes with an electronically limited top speed of 155 mph, customers can request the governor be removed by purchasing the dynamic package plus, upping the V-max to 189 mph.
Ludicrous? Sure, but Audi says the RS7 can also yield up to 25 mpg on the US scale. With a cylinder-on-demand system, the V8 can deactivate up to four cylinders by closing their valves. Once the driver gets frisky with the throttle, the engine automatically kicks from four-cylinder to eight-cylinder mode in a few hundredths of a second. The engine is bolted to an eight-speed automatic transmission, which pushes power to all four wheels. You can read the full press release below for more information, but we think you'll have a better time viewing our live shots from the show floor..