1985 Alfa Romeo on 2040-cars

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Buyers resent low inventories, prices over MSRP, study says

Vehicle inventory low, vehicle transaction prices high, customers fretting … welcome, J.D. Power, to the era of supply and demand. In a recently published survey from one of the auto industryÂ’s top analytical firms, findings show that customers' satisfaction with vehicle purchases in the United States this year has dipped for the first time in 10 years. The 2022 U.S. Sales Satisfaction Index (SSI) Study found that overall sales satisfaction has dropped to 786 (on a 1,000-point scale) from 789 in 2021. In that year, higher than expected trade-in values softened the effect of new vehicle price increases. But in 2022, on top of trade-in prices shrinking, many dealers elected to charge more than the ManufacturerÂ’s Suggested Retail Price, a factor that did not sit well with buyers. “When dealers charge more than MSRP, particularly with long-term loyal customers, they risk a potential long-term negative effect on customer advocacy and service business," said Chris Sutton, vice president of automotive retail at J.D. Power. Satisfaction among buyers who paid more than sticker price is 757, while satisfaction among those who paid the sticker price or less is 850, the Power report said. The lack of dealership inventory was also a customer irritant, J.D. Power found, a point that automakers and their dealers may want to consider. Many have maintained, or considered maintaining, a smaller inventory in the wake of the pandemic, keeping costs down and driving more customers toward factory orders. Regarding those consumers shopping for electric vehicles, the survey said that more than a third of them “failed to get instruction on EV charging before they left the dealership, which notably affects satisfaction.” Said Sutton, “Salespeople donÂ’t need to show gas-powered vehicle buyers how to fill their tank, but they do need to show EV buyers how to charge their vehicle.” There are positives to the Power conclusions, however, especially for Alfa Romeo dealers. The Italian brand ranked highest in customer satisfaction among premium brands with a score of 833, with Porsche a very close second (831) and Lexus (819) third. Alfa is on something of a roll these days, with its compact Tonale crossover due for release in the spring, and a new sports car in the works. Meanwhile, in PowerÂ’s “mainstream brand”” segment, Buick ranked first with a score of 825, followed by Dodge (816) and Subaru (804), all performing higher than the industry average.

Alfa sprints toward Geneva with two-door Giulia

Alfa Romeo is poised to add a two-door version of the Giulia to its lineup, according to a report from Motoring out of Australia. The coupe could be called the Giulia Sprint and be revealed at the Geneva Motor Show, the website says. The Sprint name has been used on a variety of sporty Alfas, like the 1965 Giulia Sprint GTA shown above, over the years. The move would broaden Alfa's lineup which currently stands at just the Giulia sedan and the hard-edged 4C sports car in the United States. The 2018 Stelvio SUV joins Alfa's portfolio this year. The company's five-year plan indicates two specialty vehicles will join its lineup in the coming years, though they're unspecified. An Alfa spokesman declined to comment to Autoblog on future product. The Giulia two-door would likely share powertrains with its sedan sibling, which offers a 2.0-liter turbocharged four-cylinder making 280 horsepower and a turbo 2.9-liter Ferrari-derived 505-hp V6. The coupe would take aim at the Mercedes-Benz C-Class Coupe, BMW 4 Series, Cadillac ATS coupe, Audi A5, Infiniti Q60, and others. Related Video:

Alfa Romeo Stelvio CUV to debut at 2016 LA Auto Show

America loves crossovers. Alfa Romeo wants to succeed in America. So it only makes sense that the troubled Italian automaker will introduce its first ever CUV on American soil. That's per a report from Australia's Motoring, which claims we'll clap eyes on the Stelvio for the first time this November in Los Angeles. The news was announced by Alfa Romeo and Maserati boss Harald Wester, who said it'd be a late fall debut, according to Motoring. That almost certainly means the mid-November to-do in LA. "We will have an additional product in the [CUV] segment with the new Alfa, to be presented in late Autumn this year, and for the time being there are no plans for Maserati to further extend our range downwards in the more compact SUV segment," Wester told Motoring. The Stelvio – the name was confirmed by FCA boss Sergio Marchionne last month and comes from the iconic Italian pass and the snaking road attached to it – will be based on the Giulia's rear-wheel-drive platform, and will be offered in both two- and four-wheel drive versions. Like the Giulia, there will be both four- and six-cylinder options, which according to the Aussies will include a high-performance Quadrifoglio Verde model. Related Video: