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J.D. Power study sees new car dependability problems increase for first time since 1998

For the first time since 1998, J.D. Power and Associates says its data shows that the average number of problems per 100 cars has increased. The finding is the result of the firm's much-touted annual Vehicle Dependability Study, which charts incidents of problems in new vehicle purchases over three years from 41,000 respondents.
Looking at first-owner cars from the 2011 model year, the study found an average of 133 problems per 100 cars (PP100, for short), up 6 percent from 126 PP100 in last year's study, which covered 2010 model-year vehicles. Disturbingly, the bulk of the increase is being attributed to engine and transmission problems, with a 6 PP100 boost.
Interestingly, JDP notes that "the decline in quality is particularly acute for vehicles with four-cylinder engines, where problem levels increase by nearly 10 PP100." Its findings also noticed that large diesel engines also tended to be more problematic than most five- and six-cylinder engines.

Nice car seeks Millennials | 2018 Acura TLX First Drive

The Acura TLX has a new face. And a rear diffuser. There's also a new A-Spec version with stiffer dampers, quicker steering, a snarlier engine, and snazzy red leather. Plus, every TLX has a revised touchscreen with Apple CarPlay and Android Auto. That pretty much sums up the refreshed 2018 Acura TLX entry-level luxury sedan, which didn't exactly drop into the market with a splash when it launched originally. Is all of that enough to make a difference? Probably not. After a day driving it around southern Indiana and the outskirts of Louisville, Kentucky, the TLX continues to be a perfectly nice car. It's refined and the cabin is well built, but otherwise the sedan is unremarkable. Ah, but there's more going on here than just a mid-cycle refresh. The 2018 TLX is Acura's latest effort following the revised MDX to recast itself as the maker of "precision-crafted performance" cars, inspired by both the NSX and the Precision Concept car shown at the 2016 Detroit Auto Show. It's a top-to-bottom, R&D-to-marketing attempt to better appeal to today's holy grail of customer: the Millennial. To do that, it goes beyond the cars themselves. New Acura commercials are a far cry from an authoritative James Spader rationally extolling the virtues of this and that. There are fast cuts and three images perpetually on screen. There's pulse-pumping music, bright colors, and words like "Geek + Chic" and "Super + Sonic." There are many not-exactly-subliminal images of the NSX. There's a red Power Ranger. It's hip! It's young! It's Millennial! It's also a marketing campaign that has apparently connected with its target generation – well, at least in focus group ratings. "If you look at what the other brands are doing, and particularly the luxury brands, it's so serious," said Jon Ikeda, Acura vice president and general manager. "We're trying to make it more inclusive, not intimidating, more youthful, more optimistic, and more fun. We want to have fun with it. "[The commercials] are trying to set the tone of Acura in general, to make people go, 'OK, I'm interested in that, I want to go drive that.' Now it's up to us to make sure the product reflects that." And Ikeda is actually in a position to make that happen. He's not a business guy or a Mad Men marketing sort – he's moved upstairs after spending decades in design, a tenure that included penning the third-generation TL, the best-selling Acura model of all time and one of the best-looking.

Acura NSX is industry's first supercar with a female design lead

Michelle Christensen. Unless you've been casting about the web for some behind-the-scenes takes on recent exotic car launches or were unusually curious during the early days of the sport crossover trend, her name probably means nothing to you. She grew up in Northern California, where her family drag-raced. Venerables like the 1932 Ford, Plymouth GTX, and Dodge Super Bee rolled through her family garage. And Christensen grew up designing prom dresses for friends and dreaming of working in a pit crew. In fact, she didn't even realize car design was a real profession until junior high, when her father pointed out Chip Foose at a car show. After that, she was hooked, so she went to Art Center College of Design in Pasadena, where she reimagined the Plymouth Barracuda as her senior project. Today, Christensen can add the title of lead exterior designer on the 2016 Acura NSX to her resume. The first woman to lead the shape of a supercar, Christensen actually opened up her "First!" account with Acura in 2005 when the company swooped her up the night of graduation and she became its first female exterior car designer. Her first sketch on the job was a concept for the ZDX, and the bigwigs chose her design for production. She joined the NSX team after the mid-engined concept was introduced at the 2012 Detroit Auto Show, replacing the front-engined V10 concept (we encourage you to go back and look at what was versus what is). Christensen thereafter led a crew of eight through a rework of the sheetmetal, with the focus being to keep the "emotional, 3-D kind of feeling." Reminiscing about her family's utterly unadorned '32 Ford hot rod, she said the NSX team was committed to keeping the design simple and light. Wind tunnel work led to larger bumper, hood and side intakes for better airflow on the production model. That, along with a switch in engine position, gave them a chance to go aggressive and to not only "punch more holes in it and make it more exotic," but also "take it to the gym and beef it up." In line with its decidedly un-retro rebirth, the third brake light that runs across the decklid is about the only nod to its predecessor. At age 34, we're certain we haven't seen the last of Christensen or her designs. Related Video: